randomkindness
Junior Member
What is the name of your state? Connecticut
Last fall,a friend was stopped while exiting a grocery store, she had just checked out purchasing a cart full of groceries totaling 95.00. She left 4 items totaling 10 dollars in the seat of the cart, her jacket over them. She says she "missed" them, store security took her personal information and had her sign a form she would never enter the store again. They did not call police and she was not arrested.
Today, she received a letter from a "retail recovery" firm stating they are acting on behalf of the supermarket and that it appears she "attempted to take store property w/o the retailer's consent." The amount was $10.04.
The firm is demanding punitive damages of $200.00 to "fully settle this claim". The firm is calling this demand a "debt".
The question at hand is, if she was not charged with a crime and the police were not called, what is going on here? What exactly "happened"?
Should she pay this money or should she dispute this? They do give her an option to dispute.
Is this a criminal case?
Last fall,a friend was stopped while exiting a grocery store, she had just checked out purchasing a cart full of groceries totaling 95.00. She left 4 items totaling 10 dollars in the seat of the cart, her jacket over them. She says she "missed" them, store security took her personal information and had her sign a form she would never enter the store again. They did not call police and she was not arrested.
Today, she received a letter from a "retail recovery" firm stating they are acting on behalf of the supermarket and that it appears she "attempted to take store property w/o the retailer's consent." The amount was $10.04.
The firm is demanding punitive damages of $200.00 to "fully settle this claim". The firm is calling this demand a "debt".
The question at hand is, if she was not charged with a crime and the police were not called, what is going on here? What exactly "happened"?
Should she pay this money or should she dispute this? They do give her an option to dispute.
Is this a criminal case?