i work for a hotel, i reseved a rom at a sister property. when i knew week in advance that i was not going to show i called and i cancelled. since then the hotel charged my credit card for a no show charge, i charged it back with my credit card company. the GM of the hotel calls me and is very rude and disrespectful to me over the phone. she called me a liar and told me that i was not welcome at her hotel. since this conversation she has filed a formal complaint with the corp office. while all of this was taking place my mother asked me to make her and some friends a reservation at this property so i did. this reservation had nothing to do with me. they did not recieve the employee rate and my name was not mentioned. when they arrived at the hotel, they had no reservation and was told that they will not honor anything with my nameon it an tht my GM would have to speak with me about this matter. needless to say i was highly embrassed.