What is the name of your state? IL, but company incorporated in WI
We manufacture a product and sell to catalog companies and individuals. If someone wants to be a distributor, we have a contract for them to fill out.
We have found several websites that are selling our product, and they are purchasing the product they are selling from one of our catalog companies, mark it up and sell it for a profit. The problem is this: the website owners are not authorized distributors, there is no contract filled out and WE get the calls from the customers when they don't receive their order (or have a problem with billing). We, of course, have no record of the sale because we didn't process it.
Can we tell these unauthorized sellers they can no longer sell our product unless they complete a distributor agreement and purchase the product from us? It doesn't seem right that someone can sell our product without our authorization.
We manufacture a product and sell to catalog companies and individuals. If someone wants to be a distributor, we have a contract for them to fill out.
We have found several websites that are selling our product, and they are purchasing the product they are selling from one of our catalog companies, mark it up and sell it for a profit. The problem is this: the website owners are not authorized distributors, there is no contract filled out and WE get the calls from the customers when they don't receive their order (or have a problem with billing). We, of course, have no record of the sale because we didn't process it.
Can we tell these unauthorized sellers they can no longer sell our product unless they complete a distributor agreement and purchase the product from us? It doesn't seem right that someone can sell our product without our authorization.