S
sualexansx
Guest
What is the name of your state? Massachusetts
Hello,
I purchased a Dell laptop in Dec 2001 from a seller on Ebay for 1440$ (payment via Discover credit card)
I did do what I believed was sufficient legwork before buying from this seller, (looked at feedback which was predominantly positive 3 negatives and 544 positives and comparing the requested price range to what existed in the market and so believed this wasn't a gray market or problem item since they were comparable)
Now yesterday when I contacted Dell for a warranty related issue, I was told this laptop was reported stolen! I immediately send them email requestiing them for information on what I should next since they must have had scenarios like this happen before.
So now my questions here are:
1) What should be my course of action outside of dealing with
Dell ? I really wish that the rightful owner of this should get it
back.
2) Also in MA, is there any protection afforded to me considering
the above facts ? What about my liability for this purchase ?
3) If Dell requests me to return this laptop, should I bring my
credit-card company into the picture before doing so ? (since I
believe they provide some protection though I'm not clear on
how much or for how long)
I'd highly appreciate any advice on this.
Thanks,
sualexansx
Hello,
I purchased a Dell laptop in Dec 2001 from a seller on Ebay for 1440$ (payment via Discover credit card)
I did do what I believed was sufficient legwork before buying from this seller, (looked at feedback which was predominantly positive 3 negatives and 544 positives and comparing the requested price range to what existed in the market and so believed this wasn't a gray market or problem item since they were comparable)
Now yesterday when I contacted Dell for a warranty related issue, I was told this laptop was reported stolen! I immediately send them email requestiing them for information on what I should next since they must have had scenarios like this happen before.
So now my questions here are:
1) What should be my course of action outside of dealing with
Dell ? I really wish that the rightful owner of this should get it
back.
2) Also in MA, is there any protection afforded to me considering
the above facts ? What about my liability for this purchase ?
3) If Dell requests me to return this laptop, should I bring my
credit-card company into the picture before doing so ? (since I
believe they provide some protection though I'm not clear on
how much or for how long)
I'd highly appreciate any advice on this.
Thanks,
sualexansx