I could be wrong but I think they are being so difficult because it may have some problems for the person (debt collector) who is in charge of your file in terms of what his commision or bonus is.
IF that is the case, it would only further my agrument that debt collecting would be a much easier process for all parties involved if they just paid they're collectors more money per hour and do away with commissions.
IF that is the case, it would only further my agrument that debt collecting would be a much easier process for all parties involved if they just paid they're collectors more money per hour and do away with commissions.