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Question about standard of care

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Whyte Noise

Senior Member
What is the name of your state? Georgia

This may be lengthy, but I want to get all pertinant details in.

Friday, July 13th I took my daughter to the local ER when she was complaining of severe abdominal pain. Upon arriving, she was triaged at 12:05 AM Saturday the 14th.

Taken to the back, examined and given Phenegran, GI ****tail, and 10mg Morphine. After an hour she was still in pain, abdomen tender to the touch. ER doc decided to do an abdominal CT. She was then given 2mg Dilautid for pain, more Phenegran, and Protonix. Also drank a huge glass of orange tasting dye for the CT. CT results were enlarged liver and spleen.

Doctor diagnosed her with gastoenteritis and discharged her with a prescription for Prilosec; abdominal pain and tenderness still present.

In the next 30 minutes she vomited 3 times so I returned to the ER with her. Doctor decided to transfer her to a facility with a hospital (Our hospital in Americus was destroyed in a tornado back in March, so the ER is a mobile unit basically and no hospital here to admit to).

Daughter transported by ambulance to facility 45 miles away (in Albany), arriving at around 8:30 AM and assigned a doctor there. She was admitted straight to the peds unit. Doctor came around about 10 AM, daughter still sleepy from the Dilautid yet still in pain and tender to the touch. Doctor basically gets a history, reads ER chart and tells me that he wants her to come off the pain meds completely to see if she's still having pain and that if she's not he will discharge her the next morning.

That afternoon daughter complains of pain so I go to see if she can get pain meds. Doctor didn't order any pain meds for her. Daughter continues in pain through the afternoon and night.

The next morning, husband and I go downstairs to get breakfast. When we come back up and step off the elevator, the nurse at the nurses desk tells us daughter is going home. Husband asks if doctor has made rounds, we are told yes. Get to daughter's room and she tells us the doctor hasn't been in to see her. Go back out to nurses station and tell the nurse that daughter didn't see the doctor. She replies that he "Stuck his head in the door and thought she was in the shower", and wrote the discharge orders. We ask if we can speak to the doctor and are told he's already left the hospital.

His "official" diagnosis on that discharge order is "abdominal pain". Well, really even I knew that, it's why I took her to the ER to begin with.

This doctor examined her once on the date of admission (7/14), and then discharged her the next morning (7/15) without seeing her or speaking to my husband or myself.

There's more to the story, but but basically I ended up taking her to another ER in a different town (Montezuma) on 7/15 because of continued pain where admitted her once again as inpatient. They ran an abdominal US and found her liver enlarged, spleen enlarged, kidneys enlarged, and pancreas enlarged. She saw her PCP there, who then transferred her on 7/17 to another facility in Columbus to see a gastroenterologist and an endocrinologist. At that facility they did a pelvic US and found cysts on her right ovary. Her final diagnosis was/is pancreatitis and ovarian cysts which would explain her level of pain and the tenderness. She was discharged from that facility on 7/19.

My question is - did the doctor at the first hospital where she was admitted as an inpatient who discharged her without even seeing her that morning follow the accepted standard of care while she was under his care? She was still in pain upon discharge (when he said that if she was not in pain he'd discharge her the next day), he only examined her once and that was on admission, he didn't order any pain meds whatsoever (which to me doesn't jive with the patients rights of "having pain assesed and managed"), he didn't speak to either my husband or myself or my daughter again, and my daughter had to endure more pain plus trips and admissions to two other hospitals over the next 4 days.

I don't know if it's relevent, but daughter has a complex medical history including diabetes (insulin dependant), kidney disease, the enlarged liver (which I knew about before they did the CT at the first ER but the enlarged spleen was new), proteinuria (creatinine clearance was over 12 grams), high triglycerides (current test was over 1500mg), and recurrent nosebleeds of unknown origin (cauterization didn't help, and she has to have a CT done on her sinuses for that).

I've been around these boards for a while, and no I'm not looking to sue anyone. I just personally feel that my daughter was given the brush-off at the first hospital by that doctor and that if he'd done more than see her on admission and then discharge her the next day she wouldn't have had to undergo 2 more hospital stays and tests at those facilities to find out what was wrong. The hospital she was in had the capabilities to run the same tests the other 2 hospitals did, had the same specialists she was eventually seen by, yet... he did nothing for her.
 


lya

Senior Member
What is the name of your state? Georgia

This may be lengthy, but I want to get all pertinant details in.

Friday, July 13th I took my daughter to the local ER when she was complaining of severe abdominal pain. Upon arriving, she was triaged at 12:05 AM Saturday the 14th.

Taken to the back, examined and given Phenegran, GI ****tail, and 10mg Morphine. After an hour she was still in pain, abdomen tender to the touch. ER doc decided to do an abdominal CT. She was then given 2mg Dilautid for pain, more Phenegran, and Protonix. Also drank a huge glass of orange tasting dye for the CT. CT results were enlarged liver and spleen.

Doctor diagnosed her with gastoenteritis and discharged her with a prescription for Prilosec; abdominal pain and tenderness still present.

In the next 30 minutes she vomited 3 times so I returned to the ER with her. Doctor decided to transfer her to a facility with a hospital (Our hospital in Americus was destroyed in a tornado back in March, so the ER is a mobile unit basically and no hospital here to admit to).

Daughter transported by ambulance to facility 45 miles away (in Albany), arriving at around 8:30 AM and assigned a doctor there. She was admitted straight to the peds unit. Doctor came around about 10 AM, daughter still sleepy from the Dilautid yet still in pain and tender to the touch. Doctor basically gets a history, reads ER chart and tells me that he wants her to come off the pain meds completely to see if she's still having pain and that if she's not he will discharge her the next morning.

That afternoon daughter complains of pain so I go to see if she can get pain meds. Doctor didn't order any pain meds for her. Daughter continues in pain through the afternoon and night.

The next morning, husband and I go downstairs to get breakfast. When we come back up and step off the elevator, the nurse at the nurses desk tells us daughter is going home. Husband asks if doctor has made rounds, we are told yes. Get to daughter's room and she tells us the doctor hasn't been in to see her. Go back out to nurses station and tell the nurse that daughter didn't see the doctor. She replies that he "Stuck his head in the door and thought she was in the shower", and wrote the discharge orders. We ask if we can speak to the doctor and are told he's already left the hospital.

His "official" diagnosis on that discharge order is "abdominal pain". Well, really even I knew that, it's why I took her to the ER to begin with.

This doctor examined her once on the date of admission (7/14), and then discharged her the next morning (7/15) without seeing her or speaking to my husband or myself.

There's more to the story, but but basically I ended up taking her to another ER in a different town (Montezuma) on 7/15 because of continued pain where admitted her once again as inpatient. They ran an abdominal US and found her liver enlarged, spleen enlarged, kidneys enlarged, and pancreas enlarged. She saw her PCP there, who then transferred her on 7/17 to another facility in Columbus to see a gastroenterologist and an endocrinologist. At that facility they did a pelvic US and found cysts on her right ovary. Her final diagnosis was/is pancreatitis and ovarian cysts which would explain her level of pain and the tenderness. She was discharged from that facility on 7/19.

My question is - did the doctor at the first hospital where she was admitted as an inpatient who discharged her without even seeing her that morning follow the accepted standard of care while she was under his care? She was still in pain upon discharge (when he said that if she was not in pain he'd discharge her the next day), he only examined her once and that was on admission, he didn't order any pain meds whatsoever (which to me doesn't jive with the patients rights of "having pain assesed and managed"), he didn't speak to either my husband or myself or my daughter again, and my daughter had to endure more pain plus trips and admissions to two other hospitals over the next 4 days.

I don't know if it's relevent, but daughter has a complex medical history including diabetes (insulin dependant), kidney disease, the enlarged liver (which I knew about before they did the CT at the first ER but the enlarged spleen was new), proteinuria (creatinine clearance was over 12 grams), high triglycerides (current test was over 1500mg), and recurrent nosebleeds of unknown origin (cauterization didn't help, and she has to have a CT done on her sinuses for that).

I've been around these boards for a while, and no I'm not looking to sue anyone. I just personally feel that my daughter was given the brush-off at the first hospital by that doctor and that if he'd done more than see her on admission and then discharge her the next day she wouldn't have had to undergo 2 more hospital stays and tests at those facilities to find out what was wrong. The hospital she was in had the capabilities to run the same tests the other 2 hospitals did, had the same specialists she was eventually seen by, yet... he did nothing for her.
There really wasn't much to do for your daughter except evaluate for an acute process, which they did, and to manage pain. With pancreatitis, surgery for an acute process is often delayed until the blood sugar is close to normal and remains close to normal for a few days; the process usually takes two weeks.

My advice is to take her to Macon to a pediatric endocrinologist there. Macon has several excellent pediatric endocrinologist and the Medical Center of Central GA has an excellent Pediatric's department. It is a teaching hospital with many resources available.

If your daughter is not a pediatric patient, Macon is still the place to go. The Medical College of GA in Augusta is also a good choice as is Emory in Atlanta.

Best wishes,
 
Last edited:

Whyte Noise

Senior Member
Thanks for your reply lya.

I agree that the ER managed her in the proper way. My question had to do with the admitting doctor's actions (and lack of) at the first admitting hospital rather than with the ER care or the other 2 hospitals she was admitted to. That particular doctor:

Palpated her abdomen, asked if she hurt, asked what her pain scale was (8-9 on Dilautid), talked with us to get a history, then left. Total time spent with us - 15 minutes.

Didn't order any pain meds for her at all. Not even Tylenol or Ibuprofen. I asked for meds that afternoon for her and was told he didn't write any.

No tests whatsoever were done by this doctor. Not even bloodwork. No US, no CT, nothing. Yes, he had the CT from the ER that initially saw her and that showed enlarged liver and spleen. I admit the liver enlargement was a pre-existing condition, however the spleen enlargement was a new thing, never before manifested. He was told this.

He stated he'd discharge her the next morning if she had no pain. She still had pain that afternoon, that night, and the next morning.

He discharged her without even seeing her or speaking to my husband and I. He thought she was in the shower. This was told to us by the nurse at the nurses station. When we asked to speak to the doctor we were told he'd already left.

If he'd ran other tests (like the US) in the first place, the ovarian cysts would have been found and the pancreatitis probably would have been diagnosed. Treatment (including pain management) could have started then instead of her having to wait another day for that US to be done and pain meds along with potassium and magnesium sulfate administered through an IV. You don't have a tender abdomen for no reason, and a diagnosis of "abdominal pain" means.... what exactly? Isn't it the doctor's duty to try to the best of their ability to find out what is causing that pain and not just discharge a patient sight unseen?

I basically feel like my daughter was an interruption to him I suppose. I feel like she wasn't given proper treatment by this doctor whatsoever. I have no qualms with Sumter Regional's ER that saw her and transferred her to Phoebe Putney in Albany. I have no qualms with Flint River Community Hospital in Montezuma. I have no qualms with Columbus Regional Medical Center and the doctors she saw at those facilities. My only beef is with the doctor that saw her for 15 minutes at Phoebe, ran no tests, let her be in pain with no meds prescribed, and then discharged her the next morning without even seeing her. If he wouldn't have done those things and ran the same tests that the other 2 hospitals had done my daughter wouldn't have had to go through the pain she did, being transported to two other hospitals, etc. It's not like Phoebe is a small hospital, it's one of the best and I've used it many times with my family. It's just this particular doctor and his treatment of her that I have an issue with.

Her endocrinolgist is the Director of Pediatric Endocrinology at Endocrine Consultants in Columbus, and she's been seeing him since last year. He's a great doctor and that's who she saw when she was in the hospital there, I just didn't put that in my first post. Probably should have. The gastroenterologist is a peds gastro doctor and he was great as well. Just another specialist to add to her list. :) She'll be seeing him on a regular basis now too. She was diagnosed with diabetes at age 12, and she'll be 15 in September.

BTW, the pain med they were giving her thru IV in Montezuma is one I've not heard of before, and can't recall the name of. It starts with an "S", and the nurse said they usually give it to men instead of women. Any idea? I'd know it if I saw the name again.
 

lya

Senior Member
I think the admitting physican acted irresponsibly or someone had neutered his brain; but, not giving pain medicine is often necessary for the diagnostic process and I can't argue against him on that one.

I fear your daughter's care may become so divided among specialists that no one physician is going to be quarter-backing her care. One physician needs to be the physician who knows all and approves all.

Since this is a medical legal forum and maybe not the place for further healthcare related advice, please send me a private message so I can send you a private message with more information for your review and consideration.

Thanks!
 

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