Second Life Lost my items!!

[Yameen]

I have been playing on Second Life for sometime, and have built a club in the Virtual 3D world . You can own build and create your own online business through Second Life. It is possible to make real money from this online world. There are clubs clothing shops and much more to explore.

The problem: There is an option in SL to return objects on your land, or group owned land, to the respectful owners. If you select this feature the items will return to your Lost and Found folder in your inventory if you own them. I own a club in SL and mistakenly returned some items to myself. When you do this some items get grouped together, or also called coalesced items. When I returned the items there were 4 coalesced items in my inventory. I tried to rezz (place on ground) these items and for some reason and no fault of my own they disappeared. Now I am missing the coalesced items as well as all that were inside. I have contacted SL about this problem and they don't want to solve the problem. Should this be my responsibility? I paid real CAD money for these items I lost and will have to pay more to replace them. I assume Second Life cannot do this, by holding the players responsible for their technical issues. The items total cost was around $200 CAD. Isn't this classified as theft?
SL has an issue with their return system and if it doesn't work properly they should warn players before they attempt to return objects or warn if there is a chance for item loss.

Please Help ..I want to start a class action law suit against SL for losing my items and not offering to replace them. We need to take control of the online world ..we are getting ripped off.

Yameen

 

[Zigner]

I have been playing on Second Life for sometime, and have built a club in the Virtual 3D world . You can own build and create your own online business through Second Life. It is possible to make real money from this online world. There are clubs clothing shops and much more to explore.

The problem: There is an option in SL to return objects on your land, or group owned land, to the respectful owners. If you select this feature the items will return to your Lost and Found folder in your inventory if you own them. I own a club in SL and mistakenly returned some items to myself. When you do this some items get grouped together, or also called coalesced items. When I returned the items there were 4 coalesced items in my inventory. I tried to rezz (place on ground) these items and for some reason and no fault of my own they disappeared. Now I am missing the coalesced items as well as all that were inside. I have contacted SL about this problem and they don't want to solve the problem. Should this be my responsibility? I paid real CAD money for these items I lost and will have to pay more to replace them. I assume Second Life cannot do this, by holding the players responsible for their technical issues. The items total cost was around $200 CAD. Isn't this classified as theft?
SL has an issue with their return system and if it doesn't work properly they should warn players before they attempt to return objects or warn if there is a chance for item loss.

Please Help ..I want to start a class action law suit against SL for losing my items and not offering to replace them. We need to take control of the online world ..we are getting ripped off.

Yameen

US Law Only!
(eh?)

 

[Zigner]

Even as a "northern" user, you may be interested in why you have no case...

From http://secondlife.com/corporate/tos.php


5.3 All data on Linden Lab's servers are subject to deletion, alteration or transfer.

When using the Service, you may accumulate Content, Currency, objects, items, scripts, equipment, or other value or status indicators that reside as data on Linden Lab's servers. THESE DATA, AND ANY OTHER DATA, ACCOUNT HISTORY AND ACCOUNT NAMES RESIDING ON LINDEN LAB'S SERVERS, MAY BE DELETED, ALTERED, MOVED OR TRANSFERRED AT ANY TIME FOR ANY REASON IN LINDEN LAB'S SOLE DISCRETION.

YOU ACKNOWLEDGE THAT, NOTWITHSTANDING ANY COPYRIGHT OR OTHER RIGHTS YOU MAY HAVE WITH RESPECT TO ITEMS YOU CREATE USING THE SERVICE, AND NOTWITHSTANDING ANY VALUE ATTRIBUTED TO SUCH CONTENT OR OTHER DATA BY YOU OR ANY THIRD PARTY, LINDEN LAB DOES NOT PROVIDE OR GUARANTEE, AND EXPRESSLY DISCLAIMS (SUBJECT TO ANY UNDERLYING INTELLECTUAL PROPERTY RIGHTS IN THE CONTENT), ANY VALUE, CASH OR OTHERWISE, ATTRIBUTED TO ANY DATA RESIDING ON LINDEN LAB'S SERVERS.

YOU UNDERSTAND AND AGREE THAT LINDEN LAB HAS THE RIGHT, BUT NOT THE OBLIGATION, TO REMOVE ANY CONTENT (INCLUDING YOUR CONTENT) IN WHOLE OR IN PART AT ANY TIME FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE AND WITH NO LIABILITY OF ANY KIND.

5.4 Linden Lab provides the Service on an "as is" basis, without express or implied warranties.

LINDEN LAB PROVIDES THE SERVICE, THE LINDEN SOFTWARE, YOUR ACCOUNT AND ALL OTHER SERVICES STRICTLY ON AN "AS IS" BASIS, PROVIDED AT YOUR OWN RISK, AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Without limiting the foregoing, Linden Lab does not ensure continuous, error-free, secure or virus-free operation of the Service, the Linden Software or your Account, and you understand that you shall not be entitled to refunds for fees based on Linden Lab's failure to provide any of the foregoing other than as explicitly provided in this Agreement. Some jurisdictions do not allow the disclaimer of implied warranties, and to that extent, the foregoing disclaimer may not apply to you.