What is the name of your state (only U.S. law)? Arkansas
I recently purchased a firearm from a local retailer. The local retailer's policy on returns on firearms is "All Firearm Sale Are Final". If you have a problem you have to go through the Manufacturer. The firearm was defective out of the box. It will not eject shells. I returned the firearm to the Manufacturer with a description of the problem based on their return policy. I had to pay the shipping to get the gun back to the manufacturer even though the gun is defective. I cannot reach the Manufacturer by phone on their 800 number because it is busy all the time. I believe, according to their return policy they expect me to pay the shipping to get a replacement gun back (even though I have not heard from them). I put a description of the problem in writing, all my contact numbers,
based on their return policy. How am I suppose to get any information on this claim if I cannot reach them and they won't return a call to me? What are my options in a case like this? The Retailer has my money, the Manufacturer has my gun. What can I do? They have had the gun for over a week and I don't have a problem with that but I would like for somebody to give me a call and let me know what their intentions are. Thanks for listening.
T.J.What is the name of your state (only U.S. law)?
I recently purchased a firearm from a local retailer. The local retailer's policy on returns on firearms is "All Firearm Sale Are Final". If you have a problem you have to go through the Manufacturer. The firearm was defective out of the box. It will not eject shells. I returned the firearm to the Manufacturer with a description of the problem based on their return policy. I had to pay the shipping to get the gun back to the manufacturer even though the gun is defective. I cannot reach the Manufacturer by phone on their 800 number because it is busy all the time. I believe, according to their return policy they expect me to pay the shipping to get a replacement gun back (even though I have not heard from them). I put a description of the problem in writing, all my contact numbers,
based on their return policy. How am I suppose to get any information on this claim if I cannot reach them and they won't return a call to me? What are my options in a case like this? The Retailer has my money, the Manufacturer has my gun. What can I do? They have had the gun for over a week and I don't have a problem with that but I would like for somebody to give me a call and let me know what their intentions are. Thanks for listening.
T.J.What is the name of your state (only U.S. law)?