What is the name of your state (only U.S. law)? CA
12/11 - Lube center does oil / filter on my 2007 Highlander
12/25 - Driving on freeway from Las Vegas to LA breaks down and stalls. It stalls after giving VSC chech, check engine and all that bad stuff on dash board.
12/25 - Paid $1200 to tow to LA.
12/26 - Took to Toyota dealership to fix problem.
12/26 late evening - Dealer service manager calls up to say my tranny burned up due to lack of tranny fluid. He asked in last oil change someone must have drained tranny fluid by mistake and did not refill it fully.
01/06 ( after holidays) - Expert Toyota technican comes and confirms that the less than required tranny fluid blew up the transmission.
01/06 ( evening) - I call district manager of lube center and he said he will come and check out the car next day
01/07 - DM comes to Toyota dealership and verifies all info from service manager and technican and even takes pictures of tranny and tranny fluid that was drained ( less than a quart ). DM calls a third party forensic mechanic to verify again.
01/12 - Forensic mechanic calls dealer to rip off the transmission and keep it ready for inspection.
01/13 - Tranny ripped from car and dealer asks me if I want a new one installed. I ask him to go ahead with work.
01/14 - Forensic technican comes in morning and takes pictures . I call him on his cellphone and he confirms that the lube center owes me a new tranny. Car with new tranny is ready for pickup at dealership. Forensic tech informs me that he will report his findings to DM of lube center.
01/15 - I call DM and he mentions forensic technican hasn't called so far and mentions they will do reqd once he hears from him. I call forensic tech and leave a VM ...
Total damage - $5700 new tranny + $1200 tow charge from Vegas to LA + all the mental anquish and suffering.....
12/11 - Lube center does oil / filter on my 2007 Highlander
12/25 - Driving on freeway from Las Vegas to LA breaks down and stalls. It stalls after giving VSC chech, check engine and all that bad stuff on dash board.
12/25 - Paid $1200 to tow to LA.
12/26 - Took to Toyota dealership to fix problem.
12/26 late evening - Dealer service manager calls up to say my tranny burned up due to lack of tranny fluid. He asked in last oil change someone must have drained tranny fluid by mistake and did not refill it fully.
01/06 ( after holidays) - Expert Toyota technican comes and confirms that the less than required tranny fluid blew up the transmission.
01/06 ( evening) - I call district manager of lube center and he said he will come and check out the car next day
01/07 - DM comes to Toyota dealership and verifies all info from service manager and technican and even takes pictures of tranny and tranny fluid that was drained ( less than a quart ). DM calls a third party forensic mechanic to verify again.
01/12 - Forensic mechanic calls dealer to rip off the transmission and keep it ready for inspection.
01/13 - Tranny ripped from car and dealer asks me if I want a new one installed. I ask him to go ahead with work.
01/14 - Forensic technican comes in morning and takes pictures . I call him on his cellphone and he confirms that the lube center owes me a new tranny. Car with new tranny is ready for pickup at dealership. Forensic tech informs me that he will report his findings to DM of lube center.
01/15 - I call DM and he mentions forensic technican hasn't called so far and mentions they will do reqd once he hears from him. I call forensic tech and leave a VM ...
Total damage - $5700 new tranny + $1200 tow charge from Vegas to LA + all the mental anquish and suffering.....