What is the name of your state (only U.S. law)? CA
Me, the seller is paid by a New Mexico buyer for an item that
the seller had sold on eBay. I send the buyer the item on February 25 via the US Postal Service (USPS) within 8 days of having received the money from the buyer via PayPal. I paid for and receives from the USPS a Confirmation of Delivery, which is a proof of delivery which will show when the item is delivered to the seller, and its arrival and departure at major points along the way. As it turns out, the USPS indicates that the item was delayed for 30 days at the local distribution center, then was received at a Minnesota distribution center from which it departed April 13. By April 27 no further information has been forthcoming from the USPS. The buyer files a complaint with PayPal for return of the funds, claiming that it is me who should bear the burden of non-delivery. PayPal removes funds from my PayPal account to cover the disputed amount and now must make a decision as to whether the funds should be returned to the buyer or should remain with me. Both parties acknowledge that there was no insurance purchased by either the buyer or the seller and that the I made no statement in the auction as to who bears the risk of loss.
I need to determine the law related to this matter as if there were no PayPal agreement? then to consider the law given that there is a PayPal agreement? Then make a decision as to who should get the funds.
Thanks for the help.
Me, the seller is paid by a New Mexico buyer for an item that
the seller had sold on eBay. I send the buyer the item on February 25 via the US Postal Service (USPS) within 8 days of having received the money from the buyer via PayPal. I paid for and receives from the USPS a Confirmation of Delivery, which is a proof of delivery which will show when the item is delivered to the seller, and its arrival and departure at major points along the way. As it turns out, the USPS indicates that the item was delayed for 30 days at the local distribution center, then was received at a Minnesota distribution center from which it departed April 13. By April 27 no further information has been forthcoming from the USPS. The buyer files a complaint with PayPal for return of the funds, claiming that it is me who should bear the burden of non-delivery. PayPal removes funds from my PayPal account to cover the disputed amount and now must make a decision as to whether the funds should be returned to the buyer or should remain with me. Both parties acknowledge that there was no insurance purchased by either the buyer or the seller and that the I made no statement in the auction as to who bears the risk of loss.
I need to determine the law related to this matter as if there were no PayPal agreement? then to consider the law given that there is a PayPal agreement? Then make a decision as to who should get the funds.
Thanks for the help.