Food place changed my tip amount?

[Blueshirts]

What is the name of your state (only U.S. law)? IL

I ate at a sit down place about 5 days a go and the charged posted on my account today.

Bill was $20.01
Tip was $4.00 for a total of $24.01

Bank statements shows a purchase of $29.01. Now I am a decent tipper but I'm not going to tip 45% on a $20 bill for someone who basically poured me two drinks. Anything I can do about it?


Thanks!!

 

[JETX]

Anything I can do about it?

How do you know that it wasn't just a simple case of a 4 being misread to be a 9??

Contact the restaurant and let them know. Ask them to correct it. If they don't, then contact your credit card company.

 

[wyett717]

Often times, restaurant charges will show up for slightly more than the amount you paid. Someone else will post and tell you why this happens, but it's happened to me several times. Keep an eye on your statement, and you should find the charges will be changed soon.

 

[Blueshirts]

How do you know that it wasn't just a simple case of a 4 being misread to be a 9??

Contact the restaurant and let them know. Ask them to correct it. If they don't, then contact your credit card company.

Well I don't know for sure but a $9 tip on a $20 bill seems a little outrageous. Now if they had hooked me up with a bunch of free beer or food or something, yeah I can see myself tipping like that.

I didn't get any free drinks or food and I was one of only two people eating at the bar.

It's only $5 but it's the point. I eat out a lot and have never had an issue with this. My charges on my statement usually show up first as the base charge pending then when it goes through it's for the full dollar amount with the tip.

 

[Gail in Georgia]

Sometimes the servers (who are typically young folks) will do this, figuring the customer won't pick this up.

Go back the restaurant, ask to speak with the manager and point this out.

Gail

 

[Blueshirts]

Sometimes the servers (who are typically young folks) will do this, figuring the customer won't pick this up.

Go back the restaurant, ask to speak with the manager and point this out.

Gail

That's exactly what I think happened. Kind of a convenient dollar amount to change a 4 to a 9. I have the receipt in hand and it is clearly a 4.

Anyway, I'm going to call first and see what they say.


Thanks!!

 

[FlyingRon]

I've had it happen. American Express deals with it promptly after I complain.

 

[racer72]

This happened to me once. I went back to the restaurant and complained to the manager. He comped me the entire bill then fired the server on the spot.

 

[Blueshirts]

This happened to me once. I went back to the restaurant and complained to the manager. He comped me the entire bill then fired the server on the spot.

Wow that is a nice gesture from the restaurant. I would have felt a bit uncomfortable with them being there and fired on the spot though. Great story!!

 

[Blueshirts]

Spoke with the manager today and then she called me back a few minutes later to confirm that indeed it was suppose to be $4.

Said they will refund my $5 and send me out some gift cards. Anyway, I am happy this was resolved.

Thanks for the advice.