suzieQ1963
Junior Member
What is the name of your state (only U.S. law)?
Florida
incorrect advertising on website - i purchased some linens as shown below on a website and received a lesser amount - they tell me it was a typo
they listed on the site:
price/unit $1.55
price/case $18.60
unit: dozen
units/case: 12
weight.unit: 3 lbs
weight case: 30 lbs
carton size: 13x15x27
Hospitality pillow protectors $1.55 dozen
now they are trying to say it was a typo error
they took my money the same day i ordered, sent me confirmation and shipped the product to me some 3 weeks later and now are offering me just a refund.
they have changed website today after i pointed out it showed the above still on line (i printed a copy for my records)
what rights do i have as a consumer??
i am located in florida and the company is based VA23238
Florida
incorrect advertising on website - i purchased some linens as shown below on a website and received a lesser amount - they tell me it was a typo
they listed on the site:
price/unit $1.55
price/case $18.60
unit: dozen
units/case: 12
weight.unit: 3 lbs
weight case: 30 lbs
carton size: 13x15x27
Hospitality pillow protectors $1.55 dozen
now they are trying to say it was a typo error
they took my money the same day i ordered, sent me confirmation and shipped the product to me some 3 weeks later and now are offering me just a refund.
they have changed website today after i pointed out it showed the above still on line (i printed a copy for my records)
what rights do i have as a consumer??
i am located in florida and the company is based VA23238