How Do I sue TMobile in LA, CA?

[sefnfot]

What is the name of your state (only U.S. law)? CA

How Do I sue T-Mobile In CALIFORNIA?

Who do I serve? ( I forgot the legal jargon)



Basically, I tried a T-mobile cell phone and returned the item within 30 days.

I was promised a refund of $64.97 since January.

I have kept on getting billing statements with a credit balance of ($10.99) for every month since January 2010.

I was informed that my refund was declined because I cancelled service after the remorse period of 20 days. However, in California you have a 30 day remorse period. I did in fact return the phone and cancel service within the 30 days.

When I tried to discuss the issue over the phone, I am given a run-a-round and having to repeat my situation numerous times. In addition, I was declined a request to speak to a supervisor 4 times ( this evening ).

The company is harrassing me with these credit balance statements demanding payment of a credit balance and by labeling the credit balance as a past due column in the statement.

 

[HuAi]

EDIT: Sorry wrong thread.

 

[swalsh411]

Try this:

Robert Dotson, CEO
Robert Dotson [email protected]

Also try,
Kelly Spindle
Executive Customer Relations Coordinator
877-290-6323 Ex. 8082

 

[FlyingRon]

I've generally found you get pretty good results with telephone companies (either wired or wireless) by filing a complaint with the FCC. There's a submit a complaint link on their site (faa.gov). It takes a few months, but eventually the issue gets routed to a fairly high up in the company legal guy who is empowered to cut through the nonsense to get the complaint dismissed. I've used it both with Sprint and Verizon in the past.

 

[sefnfot]

Try this:

Robert Dotson, CEO
Robert Dotson [email protected]

Also try,
Kelly Spindle
Executive Customer Relations Coordinator
877-290-6323 Ex. 8082

I tried this number and it didnt work, All I got was a repeated message and it would not connect me. try it ;-)

 

[sefnfot]

I've generally found you get pretty good results with telephone companies (either wired or wireless) by filing a complaint with the FCC. There's a submit a complaint link on their site (faa.gov). It takes a few months, but eventually the issue gets routed to a fairly high up in the company legal guy who is empowered to cut through the nonsense to get the complaint dismissed. I've used it both with Sprint and Verizon in the past.

Yeah I am starting a complaint through the states utility oversite department.

 

[justalayman]

I've generally found you get pretty good results with telephone companies (either wired or wireless) by filing a complaint with the FCC. There's a submit a complaint link on their site (faa.gov). .

mind lost in the clouds? How about fcc.gov

sefnfot: you might contact your states attorney general's office as well. They generally have a consumer complaints department for things such as this do to the legal issues.