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The safety recall from hell

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Twztdlilangel

Junior Member
State of Florida:

My family and I drove down to Disneyworld this past April in our 2005 Pontiac Vibe. The next day when we tried to leave our car wouldn't go anywhere. I heard about a problem with the PCM and contacted the local dealership to make sure that the part hadn't already been replaced because it could possibly be the problem.

When we went to the dealership the following morning, the mechanic who worked on it told me that it was the PCM that was coming up as a problem on the diagnostic. I thought all my worries had gone away because it would have saved me a fortune.

About two hours later the mechanic comes back and tells me that he changed the part twice and it is still coming up on the diagnostics as faulty. Then when I asked what he was going to do next he said NOTHING. He told me he didn't understand why it was reading that way and it had to be something internal and he was certain that it wasnt the PCM.

Unfortunately, that was our only vehicle and being as broke as we were...we became stranded in Orlando. Four months later after many phone calls and research, I finally decided to take it back and see what exactly was wrong with it so I can get my family out of a motel and back home.

My car was fixed in two days. At NO cost to me! I was right about the safety recall, and it was the PCM all along. The mechanic who fixed it told me that Pontiac still sends them faulty PCMs and she had to go through an additional two PCMs before she found one that worked.

Now the car works as if nothing was ever wrong with it. Can I be reimbursed for all or part of the expenses I incurred from being stranded in a motel for 4 months with three young children? I would have only been out a couple of hundred dollars had they fixed the car the FIRST TIME I took it in and told them EXACTLY what was wrong with it.
 


sandyclaus

Senior Member
State of Florida:

My family and I drove down to Disneyworld this past April in our 2005 Pontiac Vibe. The next day when we tried to leave our car wouldn't go anywhere. I heard about a problem with the PCM and contacted the local dealership to make sure that the part hadn't already been replaced because it could possibly be the problem.

When we went to the dealership the following morning, the mechanic who worked on it told me that it was the PCM that was coming up as a problem on the diagnostic. I thought all my worries had gone away because it would have saved me a fortune.

About two hours later the mechanic comes back and tells me that he changed the part twice and it is still coming up on the diagnostics as faulty. Then when I asked what he was going to do next he said NOTHING. He told me he didn't understand why it was reading that way and it had to be something internal and he was certain that it wasnt the PCM.

Unfortunately, that was our only vehicle and being as broke as we were...we became stranded in Orlando. Four months later after many phone calls and research, I finally decided to take it back and see what exactly was wrong with it so I can get my family out of a motel and back home.

My car was fixed in two days. At NO cost to me! I was right about the safety recall, and it was the PCM all along. The mechanic who fixed it told me that Pontiac still sends them faulty PCMs and she had to go through an additional two PCMs before she found one that worked.

Now the car works as if nothing was ever wrong with it. Can I be reimbursed for all or part of the expenses I incurred from being stranded in a motel for 4 months with three young children? I would have only been out a couple of hundred dollars had they fixed the car the FIRST TIME I took it in and told them EXACTLY what was wrong with it.
Sure, you COULD file a claim for your damages, but you would have a duty to mitigate your damages.

It shouldn't have taken so long for you to finally take the vehicle back and demand that it be fixed properly. Your statement shows that there was a four-month period between the time you first took the car in for service and the second time you took it in and it was finally repaired correctly and completely.

On top of that, there was no reason you could not have returned home instead of staying in a local motel with your children (with what you were paying all that time in motel rentals and taking the kids out to eat, you should have easily been able to afford the trip home by bus or some other way).

Sorry, no lawsuit lottery jackpot for you.
 
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justalayman

Senior Member
So, why is a broke person going to Disneyanything? If you were broke, how did you afford to stay in a hotel and eat out daily for 4 months?

As SC said; if you could afford to stay in a hotel and eat out for 4 months, you could have afforded to travel back home.

Speaking of: since you were away from home for 4 months, I have to presume you do not work, the kids do not go to school, and you have no other obligations (maintain home, pay rent, etc. ) back home where you were not for 4 months.

Your problem is: you did nothing after the first mechanic said the PCM wasn't the problem. Instead, since you needed the vehicle repaired, you should have told them to investigate further into the malfunction and repair it rather than simply giving up and setting in a hotel for 4 months.


Either you really dropped the ball on this or you are a troll. In either case, you would be due nothing from the situation.
 

cyjeff

Senior Member
Wait a minute.....

Are you saying that you just lived in a motel for 4 months when your car broke down?

That is nuts.

Why not rent a car or a Uhaul and tow the car back home yourself? Or just rent a car and go home?

Yes, you would have had to come back to get your car, but that still would have been far cheaper than living in a tourist area for 4 months.

There is much more to this story than you are telling us. I know of no one that can take a 4 month chunk of time out of their life and live in a hotel without any prior warning.

Four days, maybe. Four MONTHS? Never.
 

OHRoadwarrior

Senior Member
Don't they have TV shows for stories like this? :eek:

I'd love to know how OP took it to a Pontiac dealer, when Pontiac closed over a year ago.
 
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justalayman

Senior Member
Don't they have TV shows for stories like this? :eek:

I'd love to know how OP took it to a Pontiac dealer, when Pontiac closed over a year ago.
well, they didn't actually say "Pontiac" dealer. It was simply a dealership. All GM dealers can service all GM vehicles. They have access to the parts and all information regarding Pontiacs.

The 2005 Vibe is also manufactured as a Toyota Matrix and a Toyota Voltz so I suspect they could take it to a Toyota dealership as well.
 

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