S
solemb
Guest
What is the name of your state (only U.S. law)? CO but services were rendered in NY.
I contracted with a wedding photographer for my wedding in NYC. We had a contract that stated he would deliver a disc of "full-sized, high resolution" digital images. I was planning to make my own prints since I do graphic design work and this is easy for me. It was critical in my selection of photographer that I receive these images. I wouldn't have contracted with him otherwise.
Turns out he neglected to check his camera settings before the wedding, and he shot smaller images. We won't be able to print any 8x10s, quality on 5x7s will be variable depending on the image, and I won't be able to do much in the way of cropping images and other creative work I had hoped to do. We should be able to get 4x6 images of decent quality - I have to test this. But what is clear in the contract is not able to be delivered. There are not full-sized, high resolution images due to his error.
We paid him $800 for 3 hours of shooting. I do want to keep these lower quality images so we have something from the wedding. So, I'm willing to pay him something. I'm just not sure what's fair, considering we'll end up with snapshots only, with many images composed in such a way that you can barely see people's faces in them at the 4x6 size.
Any advice on this is appreciated. He is waiting to hear from me on a price and we'll negotiate from there. He has not been very accommodating considering his error, so from a business point of view he's really not making me happy, on top of the disappointment of having low quality photos from my wedding. But I'm still trying to be fair and appropriate considering our contract, and, that I would like to keep the low quality images.
I contracted with a wedding photographer for my wedding in NYC. We had a contract that stated he would deliver a disc of "full-sized, high resolution" digital images. I was planning to make my own prints since I do graphic design work and this is easy for me. It was critical in my selection of photographer that I receive these images. I wouldn't have contracted with him otherwise.
Turns out he neglected to check his camera settings before the wedding, and he shot smaller images. We won't be able to print any 8x10s, quality on 5x7s will be variable depending on the image, and I won't be able to do much in the way of cropping images and other creative work I had hoped to do. We should be able to get 4x6 images of decent quality - I have to test this. But what is clear in the contract is not able to be delivered. There are not full-sized, high resolution images due to his error.
We paid him $800 for 3 hours of shooting. I do want to keep these lower quality images so we have something from the wedding. So, I'm willing to pay him something. I'm just not sure what's fair, considering we'll end up with snapshots only, with many images composed in such a way that you can barely see people's faces in them at the 4x6 size.
Any advice on this is appreciated. He is waiting to hear from me on a price and we'll negotiate from there. He has not been very accommodating considering his error, so from a business point of view he's really not making me happy, on top of the disappointment of having low quality photos from my wedding. But I'm still trying to be fair and appropriate considering our contract, and, that I would like to keep the low quality images.
