What is the name of your state (only U.S. law)? Illinois
I purchased a new car and traded in my old car. On the sales contract it clearly stated the payoff amount I was financing into the new car loan. I knew this amount was too high but was not worried about it because I knew my bank would just put the extra funds in my checking account. The dealer instead calls my bank and gets the correct loan payoff amount ($445 less) and sends that amount rather than my contract loan amount. When I call to ask for my $445 they act like they have no idea what I am talking about. I have a copy of my sales contract with the higher loan payoff amount. I have a copy of the dealer check sent to my bank for the lower payoff amount. I also verified that my loan was not reduced by this $445, I am still obligated to pay the new loan based off the higher payoff amount. I believe this dealer is playing dumb and intended to keep this money. It is a franchised dealer in business over 20 years so I have a hard time believing they don't know what I am talking about. Its getting to the point that I am not going to be satisfied simply getting my $445 back due to all the hassle. However small claims courts do not allow punitive type awards do they? It makes me wonder how many customers they have done this to that would not have known what was going on. They did not realize I am a CPA obviously Thanks for any thoughts!
I purchased a new car and traded in my old car. On the sales contract it clearly stated the payoff amount I was financing into the new car loan. I knew this amount was too high but was not worried about it because I knew my bank would just put the extra funds in my checking account. The dealer instead calls my bank and gets the correct loan payoff amount ($445 less) and sends that amount rather than my contract loan amount. When I call to ask for my $445 they act like they have no idea what I am talking about. I have a copy of my sales contract with the higher loan payoff amount. I have a copy of the dealer check sent to my bank for the lower payoff amount. I also verified that my loan was not reduced by this $445, I am still obligated to pay the new loan based off the higher payoff amount. I believe this dealer is playing dumb and intended to keep this money. It is a franchised dealer in business over 20 years so I have a hard time believing they don't know what I am talking about. Its getting to the point that I am not going to be satisfied simply getting my $445 back due to all the hassle. However small claims courts do not allow punitive type awards do they? It makes me wonder how many customers they have done this to that would not have known what was going on. They did not realize I am a CPA obviously Thanks for any thoughts!
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