What is the name of your state (only U.S. law)? ND
My friend got a minor medical procedure done. Paid cash. At time of surgery, they said it will be something like $1000. She paid the $1000. She then had a follow up about 45 days later. At that time, she asked if she owed anything. She was told that the follow up costs were included in the $1000 that shows paid in their computer. Now she pulls her credit report a year later and there is a collection for like $50. It says she owed $50. She calls the doctors office and they said they made a mistake with the bill and it was really $1050 but they are not allowed to send mail or leave messages on the phone or anything like that since its "private" information. They had in their records they called once, no answer. No more contact attempts. Obviously she would have paid the $50 bucks if she had known and its a specialty doctor so its not like she will probably ever go back there for anything. So when shes talking to them, they sent the $50 to a collection agency that basically said screw you to her and that she must pay.
I have worked in credit industry so I told her not to pay it unless they agree to remove from her credit report. They refuse to do so, probably too much trouble over $50. So now she is stuck. There has to be something she can do to get it removed. It should be illegal to bill someone without notifying them and then sending it to collections and screwing with their credit.
My friend got a minor medical procedure done. Paid cash. At time of surgery, they said it will be something like $1000. She paid the $1000. She then had a follow up about 45 days later. At that time, she asked if she owed anything. She was told that the follow up costs were included in the $1000 that shows paid in their computer. Now she pulls her credit report a year later and there is a collection for like $50. It says she owed $50. She calls the doctors office and they said they made a mistake with the bill and it was really $1050 but they are not allowed to send mail or leave messages on the phone or anything like that since its "private" information. They had in their records they called once, no answer. No more contact attempts. Obviously she would have paid the $50 bucks if she had known and its a specialty doctor so its not like she will probably ever go back there for anything. So when shes talking to them, they sent the $50 to a collection agency that basically said screw you to her and that she must pay.
I have worked in credit industry so I told her not to pay it unless they agree to remove from her credit report. They refuse to do so, probably too much trouble over $50. So now she is stuck. There has to be something she can do to get it removed. It should be illegal to bill someone without notifying them and then sending it to collections and screwing with their credit.