What is the name of your state (only U.S. law)? MI
I recently purchased a lawn care tips package for $19 which I thought was going to be a one time charge. As the order page reads "one year subscription" then to the right "$19". Turns out it was $19 per month.
Emailed to cancel service after i started getting more charges next moth. Seller points me to his terms of service that state:
There are no refunds for a subscription to the Lawn Letter. Also, as stated clearly on the site, the subscription to The Lawn Letter is a one year (12 months) subscription obligation. For 12 months you are required to pay $19 per month, automatically debited from your credit card or debit card that you used to sign up for the subscription. After one year, you have the option to cancel your subscription. You can only request cancellation within the month your subscription is up for renewal. Any earlier requests for cancellation will be ignored. If you do not cancel your subscription within the one year anniversary month of your subscription, your subscription will automatically renew for another 12 months � NO EXCEPTIONS. If your credit or debit card is declined one month, or several months, you agree that Lawn Care Success, LLC has the right to attempt to charge your credit card at a later date for the previously declined charges. If you cancel your subscription before the 12 month obligation has been satisfied, by canceling your credit or debit card or your credit card or debit card can no longer be debited, you will be required to pay the balance of your subscription immediately by either certified check or money order or provide new credit or debit card information immediately.
On the home page of the site it has the 100% money back guarantee, but I guess he claims it doesn't apply to this product. (There's like three products on that page including this one.) It was a selling point to me because I figured if it wasn't what he said I could get a refund.
So I emailed him back about the guarantee and how it site makes it look like it's a one time charge. Told him if he won't honor it then I'm posting what he said on the forums, filing a bbb claim, and stopping payment on card.
He rudely responds:
"You are welcome to comment and post anything you want anywhere you want...as long as it is true. But I can promise you that if you post something untrue or damaging about my business and service, you will be sued for libel. That's a 100% guarantee. I am guessing you do not run a very good business - you don't read, you don't pay attention and you disregard details. You are welcome to contact the BBB, I will provide my rebuttal and they will disregard your claim. You can contact your credit card company as well. If you do not honor your subscription, you will be turned over to collections and your credit will be damaged."
How are his cancellation terms legal? And how is that not misrepresentation on the order page with the price and home page with the money back badging? I feel it's set up to trick people that don't read all his terms into the charges..
I recently purchased a lawn care tips package for $19 which I thought was going to be a one time charge. As the order page reads "one year subscription" then to the right "$19". Turns out it was $19 per month.
Emailed to cancel service after i started getting more charges next moth. Seller points me to his terms of service that state:
There are no refunds for a subscription to the Lawn Letter. Also, as stated clearly on the site, the subscription to The Lawn Letter is a one year (12 months) subscription obligation. For 12 months you are required to pay $19 per month, automatically debited from your credit card or debit card that you used to sign up for the subscription. After one year, you have the option to cancel your subscription. You can only request cancellation within the month your subscription is up for renewal. Any earlier requests for cancellation will be ignored. If you do not cancel your subscription within the one year anniversary month of your subscription, your subscription will automatically renew for another 12 months � NO EXCEPTIONS. If your credit or debit card is declined one month, or several months, you agree that Lawn Care Success, LLC has the right to attempt to charge your credit card at a later date for the previously declined charges. If you cancel your subscription before the 12 month obligation has been satisfied, by canceling your credit or debit card or your credit card or debit card can no longer be debited, you will be required to pay the balance of your subscription immediately by either certified check or money order or provide new credit or debit card information immediately.
On the home page of the site it has the 100% money back guarantee, but I guess he claims it doesn't apply to this product. (There's like three products on that page including this one.) It was a selling point to me because I figured if it wasn't what he said I could get a refund.
So I emailed him back about the guarantee and how it site makes it look like it's a one time charge. Told him if he won't honor it then I'm posting what he said on the forums, filing a bbb claim, and stopping payment on card.
He rudely responds:
"You are welcome to comment and post anything you want anywhere you want...as long as it is true. But I can promise you that if you post something untrue or damaging about my business and service, you will be sued for libel. That's a 100% guarantee. I am guessing you do not run a very good business - you don't read, you don't pay attention and you disregard details. You are welcome to contact the BBB, I will provide my rebuttal and they will disregard your claim. You can contact your credit card company as well. If you do not honor your subscription, you will be turned over to collections and your credit will be damaged."
How are his cancellation terms legal? And how is that not misrepresentation on the order page with the price and home page with the money back badging? I feel it's set up to trick people that don't read all his terms into the charges..
