I bought the car in South Carolina but I live in North Carolina.
My wife and I offered to purchase a used car from a dealership if they would perform 1500 dollars in engine work (gaskets and timing belts). They agreed in writing, asked for a few days to get the work done. They called a few days later, said the work was complete. When we test drove the car we smelled burning oil and they said it was due to the recent engine work had left some oil on the engine. They lifted the car and showed us the work, so we thought. We bought the car and after months of burning oil smell and drips our mechanic told us the work had never been done and the problem was severe, we went to a total of 3 mechanics that all confirmed that the work had never been done. We contacted the used car dealer and they denied it, then offered to have their mechanic go back and do the work but refuse a refund for the work they failed to complete.
Am I entitled to a refund for the work that was part of the contract but never completed? Am I entitled to more? All I want is to recover my cost of having a more reliable shop get the job done.
H
My wife and I offered to purchase a used car from a dealership if they would perform 1500 dollars in engine work (gaskets and timing belts). They agreed in writing, asked for a few days to get the work done. They called a few days later, said the work was complete. When we test drove the car we smelled burning oil and they said it was due to the recent engine work had left some oil on the engine. They lifted the car and showed us the work, so we thought. We bought the car and after months of burning oil smell and drips our mechanic told us the work had never been done and the problem was severe, we went to a total of 3 mechanics that all confirmed that the work had never been done. We contacted the used car dealer and they denied it, then offered to have their mechanic go back and do the work but refuse a refund for the work they failed to complete.
Am I entitled to a refund for the work that was part of the contract but never completed? Am I entitled to more? All I want is to recover my cost of having a more reliable shop get the job done.
H