CJane
Senior Member
I had the same issue, asked the rep on the phone for an email address, and she provided it. I emailed the docs while I was on the phone with her, she confirmed that she'd received them, and we were good to go.Just back with a procedure question...I mailed in the affidavit (been a couple of weeks) and I faxed the court order (been I think 5-6 days). I called today to make sure they were received and they have not been...is that normal? When I send something in, what kind of time frame can I expect for it to show up? I don't want to bug them but I want to follow up and do my part to make it smooth. Thanks
BUT - EVERYTHING goes to a mail room for sorting/stamping/distribution. You can imagine how much STUFF they receive every day... I'd give it a bit.