Can I return telly because of tuner issue

[Michaelhayd]

What is the name of your state (only U.S. law)? Located in ireland

Hi I'm wondering where I stand in relation to my 3 month old telly. I bought it in Harvey Normans in November and all was fine.
Then one night all the channels got mixed up or deleted. Fixed this took about a hour to organise the channels and all was fine then it happened about 3-5 more times usually requiring another hour setup time. I have been into lg about this and they have informed me that the issue is with the satellite tuner they say it's not compatible with the Irish market. And I'll have to purchase a set top box to be able to enjoy "hassle free" tv.

I believe this falls under the not fix for purpose part of the sale of goods act

Surly a tv should only have to be tuned once and not 2-3 time a month.

Any info or advice on this would be great
And thanks in advance

 

[Zigner]

What is the name of your state (only U.S. law)? Located in ireland

Hi I'm wondering where I stand in relation to my 3 month old telly. I bought it in Harvey Normans in November and all was fine.
Then one night all the channels got mixed up or deleted. Fixed this took about a hour to organise the channels and all was fine then it happened about 3-5 more times usually requiring another hour setup time. I have been into lg about this and they have informed me that the issue is with the satellite tuner they say it's not compatible with the Irish market. And I'll have to purchase a set top box to be able to enjoy "hassle free" tv.

I believe this falls under the not fix for purpose part of the sale of goods act

Surly a tv should only have to be tuned once and not 2-3 time a month.

Any info or advice on this would be great
And thanks in advance

Sorry - this forum is for US law only.

Edited to add: It sounds to me like the TV works just fine.

 

[Silverplum]

What is the name of your state (only U.S. law)? Located in ireland

Hi I'm wondering where I stand in relation to my 3 month old telly. I bought it in Harvey Normans in November and all was fine.
Then one night all the channels got mixed up or deleted. Fixed this took about a hour to organise the channels and all was fine then it happened about 3-5 more times usually requiring another hour setup time. I have been into lg about this and they have informed me that the issue is with the satellite tuner they say it's not compatible with the Irish market. And I'll have to purchase a set top box to be able to enjoy "hassle free" tv.

I believe this falls under the not fix for purpose part of the sale of goods act

Surly a tv should only have to be tuned once and not 2-3 time a month.

Any info or advice on this would be great
And thanks in advance

We only do US law here.

 

[OHRoadwarrior]

Consult the terms of the warranty for that tv. Note sales from a foreign country may void the warranty.