What is the name of your state (only U.S. law)? CA
A break-in occurred at my business and the thief was caught. In addition to restitution for stolen property, the court is asking me to calculate lost earnings, which is very hard to do because so much is based on potential word-of-mouth. I need to testify in court but I'm not sure how to calculate this. Could a sample equation be:
Number of customers (both directly and indirectly) affected x an estimated 10 customers lost for each affected customer = Total number of customers potentially affected
Then I could estimate average profit on each customer to give a number?
Also, our service level went down as a direct result of having to deal with the damage caused by the theft, thus there are a number of customers whose property was not stolen but were affected because we could not provide the service.
I also had to work up to 100 hours a week as I lost two employees shortly after the incident (thought I can't say it was directly related, it was a factor). Would this scenario also factor in? Are there any other factors I am not considering, such as long-term damage due to bad reviews online?
Thanks for you help - I want to give a reasonable number but no guidelines from the court have been given on how to calculate!
A break-in occurred at my business and the thief was caught. In addition to restitution for stolen property, the court is asking me to calculate lost earnings, which is very hard to do because so much is based on potential word-of-mouth. I need to testify in court but I'm not sure how to calculate this. Could a sample equation be:
Number of customers (both directly and indirectly) affected x an estimated 10 customers lost for each affected customer = Total number of customers potentially affected
Then I could estimate average profit on each customer to give a number?
Also, our service level went down as a direct result of having to deal with the damage caused by the theft, thus there are a number of customers whose property was not stolen but were affected because we could not provide the service.
I also had to work up to 100 hours a week as I lost two employees shortly after the incident (thought I can't say it was directly related, it was a factor). Would this scenario also factor in? Are there any other factors I am not considering, such as long-term damage due to bad reviews online?
Thanks for you help - I want to give a reasonable number but no guidelines from the court have been given on how to calculate!
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