what do you have in writing to support this?The venue said we would have to order our own and they would reimburse us after the wedding.
where were the bridesmaids and groomsmen? Shame on them, They should have taken care of that.we had to make sure the plates and utensils were clean before returning them to the rental store, something my husband and I did on the morning after the wedding which was not something we were expecting.
what does your contract say to setup and breakdown?In addition to this one month before the wedding the venue hit us with another $200 fee for set up and breakdown of the tables and chairs.
well , if it was a valid charge at all, then yes, if you did 1/2 the work you should be entitled to a 50% discount.When we arrived on the day of the wedding to decorate, the tables and chairs were still in the storeroom and my husband, mother and I spent an hour and a half setting them up. Can we ask for half of the $200 back?
it would be a partial breach, given your description. They did partially perform under the contract but other things they didn't. Partial performance, partial breach.Is this an actual breach of contract and do I have a case in taking the venue to small claims court for the $400 difference in rentals and $100 in set up fee?
There is an e-mail thread saying that they would reimburse us and would not be able to provide what the contract stated and that we should find our own. This was 2 weeks before the wedding. We were under the impression from the contract that the venue already had all of the items promised and they did not have to rent. The venue did not discuss the price of the rentals and we went with all of the cheapest on the list anyway, plain white plates and linens.The venue said we would have to order our own and they would reimburse us after the wedding.
what do you have in writing to support this?
Our wedding party consisted of my 7 year old daughter and his 14 year old son. We did not want to have to ask guests to help, and our 2 points of contact from the venue were "on vacation" the weekend of our wedding.we had to make sure the plates and utensils were clean before returning them to the rental store, something my husband and I did on the morning after the wedding which was not something we were expecting. where were the bridesmaids and groomsmen? Shame on them, They should have taken care of that.
This additional fee was not in the original contract but was e-mailed to us through a conversation as an "add-on" a few days after we had a disagreement about the original contract and what was to be included. We did not know about this fee and nothing was stated about it in the original contract.In addition to this one month before the wedding the venue hit us with another $200 fee for set up and breakdown of the tables and chairs. what does your contract say to setup and breakdown?
Since the wedding is over and we are not on very good terms with the venue, since we asked for the complete reimbursement, who should we ask for this 50% discount? Should we ask to speak with an owner before pursuing small claims.When we arrived on the day of the wedding to decorate, the tables and chairs were still in the storeroom and my husband, mother and I spent an hour and a half setting them up. Can we ask for half of the $200 back? well , if it was a valid charge at all, then yes, if you did 1/2 the work you should be entitled to a 50% discount.
Would it be beneficial to us to contact The Better Business Bureau since it was a partial breach in contract and they are an established company? I'm not sure if they could help or what the difference is.Is this an actual breach of contract and do I have a case in taking the venue to small claims court for the $400 difference in rentals and $100 in set up fee? it would be a partial breach, given your description. They did partially perform under the contract but other things they didn't. Partial performance, partial breach.
as to the $500; sounds likely but answer the questions above.
The BBB have no regulatory or other authority; all you can do is offer your experience. They can't do anything to the vendor. Just be honest in your review and don't make any accusations you can't prove (the last thing you need or want is an uppity vendor threatening to sue for defamation).There is an e-mail thread saying that they would reimburse us and would not be able to provide what the contract stated and that we should find our own. This was 2 weeks before the wedding. We were under the impression from the contract that the venue already had all of the items promised and they did not have to rent. The venue did not discuss the price of the rentals and we went with all of the cheapest on the list anyway, plain white plates and linens.
Our wedding party consisted of my 7 year old daughter and his 14 year old son. We did not want to have to ask guests to help, and our 2 points of contact from the venue were "on vacation" the weekend of our wedding.
This additional fee was not in the original contract but was e-mailed to us through a conversation as an "add-on" a few days after we had a disagreement about the original contract and what was to be included. We did not know about this fee and nothing was stated about it in the original contract.
Since the wedding is over and we are not on very good terms with the venue, since we asked for the complete reimbursement, who should we ask for this 50% discount? Should we ask to speak with an owner before pursuing small claims.
Would it be beneficial to us to contact The Better Business Bureau since it was a partial breach in contract and they are an established company? I'm not sure if they could help or what the difference is.