What is the name of your state (only U.S. law)? Florida
My wife entered into an auto loan contract with a credit union in Florida on 6-28-09 and was for 72 months so the maturity date would be 5-31-15. Even though she has been late frequently (rolling 30's) and has 2 extensions, as of today the CU is saying she still owes $3,331.03. Obviously the rolling 30's added up to many late fees ($990.00 worth), but they are trying to charge for many Repossession Close Out Fees, 5 totaling $510. They never came to get the vehicle, but still charged these fees. They did actually come and get it once, but brought it back because it was their mistake and the payment was up to date at the time, they stilled charges a repossession fee for that.
We have asked for a statement of all charges and credits, but they refuse to produce one for us. Don't they have to provide a statement if we are disputing the balance? Also, I believe they are charging interest on the late fees, not sure if this is illegal or not.
Just real confused how they come up with a balance of $3,331.03 when the loan matured in May 2015.
Any help would be appreciated.
My wife entered into an auto loan contract with a credit union in Florida on 6-28-09 and was for 72 months so the maturity date would be 5-31-15. Even though she has been late frequently (rolling 30's) and has 2 extensions, as of today the CU is saying she still owes $3,331.03. Obviously the rolling 30's added up to many late fees ($990.00 worth), but they are trying to charge for many Repossession Close Out Fees, 5 totaling $510. They never came to get the vehicle, but still charged these fees. They did actually come and get it once, but brought it back because it was their mistake and the payment was up to date at the time, they stilled charges a repossession fee for that.
We have asked for a statement of all charges and credits, but they refuse to produce one for us. Don't they have to provide a statement if we are disputing the balance? Also, I believe they are charging interest on the late fees, not sure if this is illegal or not.
Just real confused how they come up with a balance of $3,331.03 when the loan matured in May 2015.
Any help would be appreciated.