I entered a contract for a personal trainer at my local gym on January 31st. The contract stated that I had 5 days to cancel. I bought 2 separate packages. 30 minute sessions and 1 hour sessions package.
I called the gym on Feb 4 (The 4th day) and told them i wanted to cancel the 30 minute sessionsand asked if I should come in. They said the only one who could help me was the manager and to come back on Monday.
February 6, went to the gym and talked ti the manager. He said I couldn't cancel the contract anymore because it was the 6th day. might be moving, so i wouldn't be able to use the services in the future. And I wanted to cancel just in case. I read up on California contracts though, it said that I didn't have to have a reason. He asked me for proof and I told him I couldn't produce proof at the moment. I also told him that I called in and he said he'd see what he could do.
For the 1 hour sessions, I haven't been training at all. Apparently my trainer (that I didn't even choose) was in the hospital. I kept trying to change my trainer but they never did. The manager is straight up ignoring my calls and intentionally not seeing me when I come in. I tried talking to someone above the manager, he ignored me too.
It's really frustrating because it's been 2 weeks and I still can't get an answer or an update.
Is it considered a contract breach since I haven't been getting services? Is the cooling period (5 days stated in the contract and in california law) still in effect because I tried to cancel but they couldn't help me?
I called the gym on Feb 4 (The 4th day) and told them i wanted to cancel the 30 minute sessionsand asked if I should come in. They said the only one who could help me was the manager and to come back on Monday.
February 6, went to the gym and talked ti the manager. He said I couldn't cancel the contract anymore because it was the 6th day. might be moving, so i wouldn't be able to use the services in the future. And I wanted to cancel just in case. I read up on California contracts though, it said that I didn't have to have a reason. He asked me for proof and I told him I couldn't produce proof at the moment. I also told him that I called in and he said he'd see what he could do.
For the 1 hour sessions, I haven't been training at all. Apparently my trainer (that I didn't even choose) was in the hospital. I kept trying to change my trainer but they never did. The manager is straight up ignoring my calls and intentionally not seeing me when I come in. I tried talking to someone above the manager, he ignored me too.
It's really frustrating because it's been 2 weeks and I still can't get an answer or an update.
Is it considered a contract breach since I haven't been getting services? Is the cooling period (5 days stated in the contract and in california law) still in effect because I tried to cancel but they couldn't help me?
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