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Delivered the wrong (better) matteress

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Dmc123

Junior Member
Missouri.
I purchased a matteress at a discount matteress store. I took a picture of the label so I could remember which one I picked out while waiting for it to be delivered. They delivered the matteress and set it up. Something looked different. I looked at the picture it was not the same label. I showed the delivery guy the pic and that he brought the wrong one and he needs to go get mine. He said this one is better and if your not happy you have 30 days to exchange it. So I signed for it. It is a much nicer mattress. Later that evening the store manager calls and wants his matteress back or the $500 difference in price. We want to keep it and pay no more money. after all we tried to get them to take it back. Maybe a scam to get more $$ . CAN we keep it?? Missouri
 


quincy

Senior Member
Missouri.
I purchased a matteress at a discount matteress store. I took a picture of the label so I could remember which one I picked out while waiting for it to be delivered. They delivered the matteress and set it up. Something looked different. I looked at the picture it was not the same label. I showed the delivery guy the pic and that he brought the wrong one and he needs to go get mine. He said this one is better and if your not happy you have 30 days to exchange it. So I signed for it. It is a much nicer mattress. Later that evening the store manager calls and wants his matteress back or the $500 difference in price. We want to keep it and pay no more money. after all we tried to get them to take it back. Maybe a scam to get more $$ . CAN we keep it?? Missouri
You can keep the nicer mattress and pay the higher price or you can have the store deliver the mattress you paid for when they pick up the nicer mattress.
 

Dmc123

Junior Member
I tried to get them to take it back and bring the one I ordered. He said this is the one the boss said to bring.
...opinions welcome...
 

LdiJ

Senior Member
I tried to get them to take it back and bring the one I ordered. He said this is the one the boss said to bring.
...opinions welcome...
In my opinion you get to keep the one they delivered. Legally they could not sell it to someone else as new since its been set up in your home.
 

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