Okay, I found it....had to do with intentional infliction of emotional distress. Apparently not covered by property insurance. But something I would think any negligent landlord would have to worry about.
I get that any interrogation would be different depending. I just thought it interesting to see how an actual interrogation would go from beginning to end. And there must be some things in common that an adjuster would ask for in any interrogation, medical records, etc.
I suppose the first question would be "what happened, how did the injury occur?"
The first thing to understand about the other party's claims adjuster is that it is the claims adjuster's job to pay out as little as possible to an injury victim.
A victim does not have to provide any statement or answer any question posed by the adjuster and, because what is said by a victim can be used against the victim, it can be best to say nothing. The adjuster can get the information he needs from other sources (e.g., medical records, medical bills, police reports, witnesses).
A victim should also never sign any documents presented by the adjuster without fully reading AND understanding what the victim is being asked to sign. The victim does not want to inadvertently sign away any rights.
Despite the oft-repeated "advice" by insurers that an attorney is not necessary for a claim, hiring an attorney can often result in higher settlement amounts for the victim. If an injury is severe, the victim should treat the injury that way and get the necessary medical care for as long as necessary.
I can't tell if you are the landlord, the injured tenant, or just a curious sort. If you have a real legal issue, details can be helpful.