What is the name of your state (only U.S. law)? Arizona
First off I paid off a repo (that I believe was unjustly taken) in full through a collection agency NORTHEAST COLLECTION BUREAU At the time (2/7/17) I paid it off they said they would remove the account from my credit report. They were representing Exeter finance who's response was we don't know who NCB is we deal with Fairfax so you need to deal with them regarding this account. Fair enough - Fairfax sold the account to DNF associates who then sold it to NCB. I was told the account would be removed from my credit report - It hasn't nor do I think it will after numerous attempts to dispute with the 3 credit agencies. That's complaint number one - Complaint number two that I'm more upset about is at the time of the repo I was going through a rough time with my wife. She was living in AZ and I was in FL living and working on a project. During that time payments fell behind (2 months) and SHE called Exeter to come and get the vehicle. Problem is her name was not on the loan agreement nor did they have any business picking up the vehicle at her request. I called Exeter and they could not provide any evidence that they tried to call me personally, all the conversations they had were with my wife. I did not find out about all this until it was well over with. I also spoke with someone in their repo dept and they said they sent a letter to an AZ address explaining the loan was in default and they had the right to repo weather it was volunteer not. By AZ law they said that's all they are required to do. I researched it and yes that is true but you must sent the letter to the state where it is registered which was Florida. I just want this off my credit report.
First off I paid off a repo (that I believe was unjustly taken) in full through a collection agency NORTHEAST COLLECTION BUREAU At the time (2/7/17) I paid it off they said they would remove the account from my credit report. They were representing Exeter finance who's response was we don't know who NCB is we deal with Fairfax so you need to deal with them regarding this account. Fair enough - Fairfax sold the account to DNF associates who then sold it to NCB. I was told the account would be removed from my credit report - It hasn't nor do I think it will after numerous attempts to dispute with the 3 credit agencies. That's complaint number one - Complaint number two that I'm more upset about is at the time of the repo I was going through a rough time with my wife. She was living in AZ and I was in FL living and working on a project. During that time payments fell behind (2 months) and SHE called Exeter to come and get the vehicle. Problem is her name was not on the loan agreement nor did they have any business picking up the vehicle at her request. I called Exeter and they could not provide any evidence that they tried to call me personally, all the conversations they had were with my wife. I did not find out about all this until it was well over with. I also spoke with someone in their repo dept and they said they sent a letter to an AZ address explaining the loan was in default and they had the right to repo weather it was volunteer not. By AZ law they said that's all they are required to do. I researched it and yes that is true but you must sent the letter to the state where it is registered which was Florida. I just want this off my credit report.