Nevada
My wife attended Real Estate School and passed her Agent exam. The company she signed on with had her sign an agreement for a 50/50
split of commissions on her first three sales up to $15,000. Before she even received her license a friend of mine asked her to become his agent
and assist him in buying his first home. At the same time, our daughter decided to sell her condo and to help her mom out, she gave her the listing.
Being new to Real Estate and not knowing what to do, my wife was assigned one of two "coaches" working in the office to assist her with both transactions.
It is their sole jobs and what their company advertises when they are trying to solicit new agents. So on Monday my wife goes into the office and her coach
somehow manages to take the entire day without getting my daughter's home listed on the MLS. I asked my wife what was taking so long and she said
that the coach never really accomplishes anything throughout the day. She gossips with other employees, takes breaks, etc. Not wanting to rock the boat
my wife returns the next day to more of the same. The coach goes to the groomers to pick up her dog all the while my wife is waiting patiently in the office
with no one else assisting her. This goes on for four days until the home is finally listed on a Thursday.
On Friday my wife's other client, the first time home buyer has a meeting planned at 10 am to look at homes. My wife goes into the office early to ask for
assistance and the Office manager tells her the he is currently in a meeting with his two coaches. She tells him that she does not know how to retrieve
the home listings and he barks at her "then maybe you should call your client and cancel." The client was in his car five minutes away and now my wife
embarrassingly must call him to cancel. How unprofessional.
My wife returns home very disenchanted and decides to call the company manager. She tells him what transpired and that since the listing from our daughter
is less than 24 hours old can he just release it and her from his company? He says that he'll set up a meeting with her, the office manager and the coaches
on Monday. When my wife arrives on Monday it is only her and the company manager. He tells her that he is releasing her but has to take a day to decide
what to do about the listing. But he will be very fair.
The next day he doesn't call so my wife contacts him. He says that his company spent a lot of time with my wife and so he will release the listing if my daughter
sells by owner but if the home is listed with any other broker he demands a 30% referral fee. My wife objected but he is standing firm. I understand that she can
wait 6 months for the listing to expire but why should she have to? My daughter receive horrible service my this company and my wife was mistreated. She is
not on a salary. Everyday that she wasted in that office was at her expense. Not to mention the other client and his treatment.
Does anyone have any advice on how to eliminate this referral fee? Can you even charge one if you made no referral? Is there anything my daughter can do?
Thank you in advance
My wife attended Real Estate School and passed her Agent exam. The company she signed on with had her sign an agreement for a 50/50
split of commissions on her first three sales up to $15,000. Before she even received her license a friend of mine asked her to become his agent
and assist him in buying his first home. At the same time, our daughter decided to sell her condo and to help her mom out, she gave her the listing.
Being new to Real Estate and not knowing what to do, my wife was assigned one of two "coaches" working in the office to assist her with both transactions.
It is their sole jobs and what their company advertises when they are trying to solicit new agents. So on Monday my wife goes into the office and her coach
somehow manages to take the entire day without getting my daughter's home listed on the MLS. I asked my wife what was taking so long and she said
that the coach never really accomplishes anything throughout the day. She gossips with other employees, takes breaks, etc. Not wanting to rock the boat
my wife returns the next day to more of the same. The coach goes to the groomers to pick up her dog all the while my wife is waiting patiently in the office
with no one else assisting her. This goes on for four days until the home is finally listed on a Thursday.
On Friday my wife's other client, the first time home buyer has a meeting planned at 10 am to look at homes. My wife goes into the office early to ask for
assistance and the Office manager tells her the he is currently in a meeting with his two coaches. She tells him that she does not know how to retrieve
the home listings and he barks at her "then maybe you should call your client and cancel." The client was in his car five minutes away and now my wife
embarrassingly must call him to cancel. How unprofessional.
My wife returns home very disenchanted and decides to call the company manager. She tells him what transpired and that since the listing from our daughter
is less than 24 hours old can he just release it and her from his company? He says that he'll set up a meeting with her, the office manager and the coaches
on Monday. When my wife arrives on Monday it is only her and the company manager. He tells her that he is releasing her but has to take a day to decide
what to do about the listing. But he will be very fair.
The next day he doesn't call so my wife contacts him. He says that his company spent a lot of time with my wife and so he will release the listing if my daughter
sells by owner but if the home is listed with any other broker he demands a 30% referral fee. My wife objected but he is standing firm. I understand that she can
wait 6 months for the listing to expire but why should she have to? My daughter receive horrible service my this company and my wife was mistreated. She is
not on a salary. Everyday that she wasted in that office was at her expense. Not to mention the other client and his treatment.
Does anyone have any advice on how to eliminate this referral fee? Can you even charge one if you made no referral? Is there anything my daughter can do?
Thank you in advance
