What is the name of your state? Kansas
Aug. 20th I was driving to work and a lady backed out of her driveway right into my passenger front tire area, bending the knuckle assembly on the 2007 dodge charger. Their insurance company took full liability seeing how it was her fault. It is two months later and my car is still not fixed. The first shop we took it to submitted an estimate that was denied by the insurance adjuster. Instead he came up with his own estimate using just pictures of my car, and issued a check without even talking to me about it. I then had to remove my car from the first mechanic's property cause him and the adjuster didn't get along nor agree on anything. So I found a second shop who replaced the right hand control arm and knuckle assembly with junkyard parts like the insurance insisted on. Then had to take it to another shop to have the alignment done, which is where we found out that apparently if you replace one side you have to replace the other side so they match. Long story short they wouldn't do the alignment and said the same thing our first mechanic said "it should have been deemed a total loss".
I'm stressed out and not sure what to do, I've missed more work than I can afford, and still don't know when my car will be fixed or how safe it will be. As a mother of 3 children and a terminally ill mother that I care for, that's the most important part is it being safe. Any advice would be greatly appreciated!
Aug. 20th I was driving to work and a lady backed out of her driveway right into my passenger front tire area, bending the knuckle assembly on the 2007 dodge charger. Their insurance company took full liability seeing how it was her fault. It is two months later and my car is still not fixed. The first shop we took it to submitted an estimate that was denied by the insurance adjuster. Instead he came up with his own estimate using just pictures of my car, and issued a check without even talking to me about it. I then had to remove my car from the first mechanic's property cause him and the adjuster didn't get along nor agree on anything. So I found a second shop who replaced the right hand control arm and knuckle assembly with junkyard parts like the insurance insisted on. Then had to take it to another shop to have the alignment done, which is where we found out that apparently if you replace one side you have to replace the other side so they match. Long story short they wouldn't do the alignment and said the same thing our first mechanic said "it should have been deemed a total loss".
I'm stressed out and not sure what to do, I've missed more work than I can afford, and still don't know when my car will be fixed or how safe it will be. As a mother of 3 children and a terminally ill mother that I care for, that's the most important part is it being safe. Any advice would be greatly appreciated!
