Can tenant expect landlord to reimburse missing packages?

[confooseddesi89]

I live in a leased apartment in Pennsylvania. Recently, the rental office has been directing all mailed packages to be placed by carriers into an open lobby area, which anyone can access. I have had three packages missing (totaling about $107) that were delivered to that area. I wanted to know if it was within my rights to ask the leasing agency to reimburse me this amount, since it seems like the tenant should reasonably expect a secure location for their mail provided by their landlord.

Thanks!

 

[Zigner]

I live in a leased apartment in Pennsylvania. Recently, the rental office has been directing all mailed packages to be placed by carriers into an open lobby area, which anyone can access. I have had three packages missing (totaling about $107) that were delivered to that area. I wanted to know if it was within my rights to ask the leasing agency to reimburse me this amount, since it seems like the tenant should reasonably expect a secure location for their mail provided by their landlord.

Thanks!

Sure - you're well within your rights to ask.
I see nothing that will compel them to comply, but you can ask.

If you cannot securely receive packages at your apartment, then I suggest that you find an outside company that can receive your packages for you.

 

[FlyingRon]

Redirecting them from where? If you're talking about USPS parcels, if your building is older, there's no obligation for them to provide anything other than a letter-sized mailbox. Newer (or renovated units) must provide a certain number of parcel lockers based on the number of units. Other than that, they have no responsibility to hold your parcels for you. It is entirely at the carrier's discretion as to whether to leave a parcel that won't fit in the box.

 

[LdiJ]

I live in a leased apartment in Pennsylvania. Recently, the rental office has been directing all mailed packages to be placed by carriers into an open lobby area, which anyone can access. I have had three packages missing (totaling about $107) that were delivered to that area. I wanted to know if it was within my rights to ask the leasing agency to reimburse me this amount, since it seems like the tenant should reasonably expect a secure location for their mail provided by their landlord.

Thanks!

Is this a case of the parcels could be left at your individual doors, and the management company insists that they be left in an open area? Or is this a case where they cannot be left at your doors and the management company has simply designated an area for them? Is there some other securer place where they could be left but the management refuses to allow it?

 

[zddoodah]

I wanted to know if it was within my rights to ask the leasing agency to reimburse me this amount

It is with anyone's rights to ask anyone for anything, but your landlord has no legal obligation to pay you for stolen packages. You didn't mention the time period over which this happened, but once it happened the first time, you should have made other arrangements for package delivery.

 

[FlyingRon]

Is this a case of the parcels could be left at your individual doors, and the management company insists that they be left in an open area? Or is this a case where they cannot be left at your doors and the management company has simply designated an area for them? Is there some other securer place where they could be left but the management refuses to allow it?

Again, the management isn't the one with the ultimate decision. The carrier is supposed to decide if there is no mailbox/parcel locker whether the area that they can leave the package is safe or not.

 

[Shadowbunny]

If these are deliveries from Amazon or UPS, they have alternatives to home delivery. Like locked boxes at convenience stores.

 

[FlyingRon]

If these are deliveries from Amazon or UPS, they have alternatives to home delivery. Like locked boxes at convenience stores.

You can have your parcels from USPS or the other carriers sent to a PMB (UPS Store, Postal Annex, etc...) as long as you use that as the destination.