quincy
Senior Member
On the face of it, no firm agreement was ever made with the dealership. They apparently don’t have to sell to you and you don’t have to buy from them.As I stated earlier, I also factory-ordered a new vehicle using this dealership. This is the first time I've ever ordered directly so the process is a bit different. It's customary (which I've learned recently) for a dealership to ask for a deposit when ordering from the factory. This dealership didn't. The salesman stated "if you back out, we'll put it on the lot and someone else will buy it."
This sounded fine at the time but I later learned that they now have no legal obligation to even sell ME the car that I ordered without a deposit. Also, the only thing I signed was a "preview order" which they didn't sign. After speaking to several other car salesmen at other dealerships, I've learned that I I should've negotiated an 'out the door' price, put down a deposit, and obtained a mutually signed 'buyer's order' and 'build sheet'. These other car salesmen seemed to indicate as well that I was no more obligated to follow thru with the order or take possession than the dealership is to sell ME the car that I ordered. Am I legally bound to this order or can I simply tell them to cancel or, refuse to take possession when it arrives? Given the way they dealt with the bike, I'm not at all confident they'll do the right thing when it's time. Thanks again
With special orders, there is usually some sort of commitment made. What type of special order was this? Did you order a certain exterior or interior color, or did you order special features like mood lighting or something?