cassie77562
Junior Member
We recently had change in owners/property management for our property. We paid our electricity separate from our rent to our landlord monthly. Once property changed owners the lights were not transitioned correctly and our lights were cut off unexpectedly at 930am 4 days ago. We were told the new property management was not made aware by the last owner of having to change lights over to them so tjis was the reason it wasn't taken care of, even though our prior landlord said he did advise them. We had attempted in the past to get lights in our own name but was unable due to permit issues with property so prior landlords took care of it and we did not question how just trusted any issue that prevented it previously was taken care of. Once lights were turned off and property management attempted to reconnect them and they discovered permit was never done and inspection/permit process had to be completed before lights could be reestablished at our property. We were advised by the propert management that inspection would take place the next day and to allow 2 days for our lights to be turned back on. When asked if they would help place us in housing elsewhere or reimburse for hotel expenses we were advised we need renters insurance to do that. We were never advised to have renters insurance and do not currently have it. I did speak with company concerning renters insurance but was told this issue we were currently having would likely not be covered even if we did have a policy since it was a clerical issue not repair issue as our lights do work with power supplied. Property management did sent out a electrician who advise no repairs were needed just inspection/permit when asked how did we have lights till now he stated it must have been obtained from prior landlords illegally. We were told for 2 days that we must be home for electrician or inspector for process to proceed and we made sure we were even though Temps in the house were easily over 90 degrees. We were able to stay with family 2 nights, but had to drive 40 mins each trip home to wait on electrician or inspectors. We finally had to stay in a hotel 2 nights to be closer to home and we were promised we would have lights by noon today. 11am came today no lights we spoke to light company that told us they had informed property management yesterday it would be 3 to 5 days and since now it was the weekend and a holiday Monday Tuesday was earliest we could possibly see it connected. We called and informed property management but now they are not responding and with becoming more and more tapped out on funds are forced to stay at the house with no lights, ac or ability to cook. I also work from home so this has taken my income, unnecessary money spent on eating out, driving to stay with family, lost food in fridge and overall health and well being. We are hoping someone can give advise if we have any cause for a case. TIA