Q
quicstp
Guest
What is the name of your state?TN
In operating a store we have certain guidelines when taking a personal check. I had to call one of the employees at home to inquire about a check she had taken that was a code on our scanner. When a code appears you are not supposed to take the check. When I ask the employee why she took it her reply was that the customer had gas what was she supposed to do. I replied to her she should have taken the check for the amount of gas only which was $30 instead of $80, if the customer did not have any other means of paying for the purchase and that I would not have been dumb enough to take the check and give $50 to boot. Taking this the wrong way the employee told another employee that I had called her stupid, making both of them mad at me. Trying to explain neither of them would listen and ending in a week long activity of events. The next to happen, one of the two employees was to work a 4-10 shift, that is scheduled a week in advance. When she arrived at work she called me to say she was not gonna work til 10 pm. I told her this is her schedule, however the next day I saw where she did not stay and another employee did. After veiwing the video, she had cursed me terribly to the employee and customers in the store. Next day, one of the other of the two called me at home after bank closing to inform me she had no bills to break a $100, I informed her to go next door to another business as we do from time to time, she informed me she wasn't walking no d--- where and hung up on me. Next day, finally Friday both of these two worked the 2nd shift as always on Friday. We have one vendor that is always late in the evening on Friday, that both of the employees always tend too except this day. I received a call from the vendor asking me if I would come to the store to write him a check, neither of the employees would handle him today. After our conversation I tried calling back 3 times with no answer until the 3rd time. I ask the employee if there was not any checks signed, she said yes there is checks signed, next I said "are you gonna write him a check" she said no I'm not writing any checks. I told her I would be right there. I arrived at the store, took care of the vendor and permanently relieved both from there duties. After viewing the video, I witnessed them looking at the caller id box when I called and seeing it was me they would just let the phone ring. I witnessed both of them cursing me in front of customers and stating very plainly that if the vendor had to have a check I would have a get off my big a-- to get him. After explaining all of this I wont to be sure I did the right thing and would you consider this insubordination or something else.
In operating a store we have certain guidelines when taking a personal check. I had to call one of the employees at home to inquire about a check she had taken that was a code on our scanner. When a code appears you are not supposed to take the check. When I ask the employee why she took it her reply was that the customer had gas what was she supposed to do. I replied to her she should have taken the check for the amount of gas only which was $30 instead of $80, if the customer did not have any other means of paying for the purchase and that I would not have been dumb enough to take the check and give $50 to boot. Taking this the wrong way the employee told another employee that I had called her stupid, making both of them mad at me. Trying to explain neither of them would listen and ending in a week long activity of events. The next to happen, one of the two employees was to work a 4-10 shift, that is scheduled a week in advance. When she arrived at work she called me to say she was not gonna work til 10 pm. I told her this is her schedule, however the next day I saw where she did not stay and another employee did. After veiwing the video, she had cursed me terribly to the employee and customers in the store. Next day, one of the other of the two called me at home after bank closing to inform me she had no bills to break a $100, I informed her to go next door to another business as we do from time to time, she informed me she wasn't walking no d--- where and hung up on me. Next day, finally Friday both of these two worked the 2nd shift as always on Friday. We have one vendor that is always late in the evening on Friday, that both of the employees always tend too except this day. I received a call from the vendor asking me if I would come to the store to write him a check, neither of the employees would handle him today. After our conversation I tried calling back 3 times with no answer until the 3rd time. I ask the employee if there was not any checks signed, she said yes there is checks signed, next I said "are you gonna write him a check" she said no I'm not writing any checks. I told her I would be right there. I arrived at the store, took care of the vendor and permanently relieved both from there duties. After viewing the video, I witnessed them looking at the caller id box when I called and seeing it was me they would just let the phone ring. I witnessed both of them cursing me in front of customers and stating very plainly that if the vendor had to have a check I would have a get off my big a-- to get him. After explaining all of this I wont to be sure I did the right thing and would you consider this insubordination or something else.