mhyder1966
Junior Member
What is the name of your state (only U.S. law)? North Carolina
I have a 401k and IRA with fidelity. On Dec. 13th 2015 I transferred money from my 401K to my IRA. The fidelity representative made a mistake and closed out my 401K loan. I noticed the mistake on Jan 14th 2016. I called Fidelity and asked them to go back and listen to the audio which they told me would take a couple of days. Finally on Feb 24th 2016 and several phone calls they told me that they had made the mistake and would work on getting it corrected. On March 14th 2016 they told me that they couldn't reverse the mistake. So instead of paying money to my 401k loan I'm going to have to pay at least $4500 in taxes.
I know that the mistake was 100% Fidelity's and I think that I have a case against them but have no clue on how to keep pursuing it.
I have a 401k and IRA with fidelity. On Dec. 13th 2015 I transferred money from my 401K to my IRA. The fidelity representative made a mistake and closed out my 401K loan. I noticed the mistake on Jan 14th 2016. I called Fidelity and asked them to go back and listen to the audio which they told me would take a couple of days. Finally on Feb 24th 2016 and several phone calls they told me that they had made the mistake and would work on getting it corrected. On March 14th 2016 they told me that they couldn't reverse the mistake. So instead of paying money to my 401k loan I'm going to have to pay at least $4500 in taxes.
I know that the mistake was 100% Fidelity's and I think that I have a case against them but have no clue on how to keep pursuing it.