My stuff was wrecked too...
Hi Daniel,
I came across your post while searching the internet for anyone else who has also had this terrible thing happen to them. I recently moved out of my storage unit in Boston, MA and was horrified to find rat poop/urine covering and ruining my belongings. The storage company said that they don't cover any damage and the insurance policy that I was required to get also says they don't cover vermin.
I was wondering what ended up happening to you regarding this issue and if you have any advice on how I should proceed. I am considering small claims court and going to the BBB.
Thanks in advance.