PayrollHRGuy
Senior Member
You should have never accepted a car that wouldn't do what you needed to do.The insurance company threatened to stop my rental before I even had settlement papers. I was fine with property damage settlement. But not knowing if I would have the rental much longer, I couldn't plan for other transports. I didn't know if I'd have the rental to do them and at that time didn't have any idea when I'd get a car. I was looking online so what else could I do? As soon as I got the car, I was now able to plan transports which I should have been doing much earlier but didn't know when I'd have a car. I immediately bought one as soon as I got settlement one month after accident. So you see, I did everything I could possibly do.
It seems that your loss of business was your own fault because you ASSUMED things that didn't actually happen. But even if the insurance company didn't keep you in a rental or not given you one in the first place, you could have rented one yourself and continued business as usual. That's called mitigation of damages.