Car return due to duplicity question

[Legalquestion1234]

NJ
Purchased a used car and was told that I can purchase an extended warranty through the manufacturer directly. (Both different car companies but owned by the same person.)
Went to manufacturer and they will not offer us to extend the warranty because the car was a rental car.
Went back to dealership and requesting a refund. They are only offering what they payout total is and trying to have us slide our loan towards the purchase of another car.

Total $64,000 (that included down payment of $12,500)

Their payout is $58,000.

At this point, I do not want to look at another car with these dealership and would like the total amount returned and not the payout amount or depreciation value. How do I proceed?

 

[Mass_Shyster]

Did they put in writing that the car was eligible for a manufacturer's extended warranty?

 

[LdiJ]

NJ
Purchased a used car and was told that I can purchase an extended warranty through the manufacturer directly. (Both different car companies but owned by the same person.)
Went to manufacturer and they will not offer us to extend the warranty because the car was a rental car.
Went back to dealership and requesting a refund. They are only offering what they payout total is and trying to have us slide our loan towards the purchase of another car.

Total $64,000 (that included down payment of $12,500)

Their payout is $58,000.

At this point, I do not want to look at another car with these dealership and would like the total amount returned and not the payout amount or depreciation value. How do I proceed?

Your only option would be to sue them. Whether or not you could prevail in the suit depends on the details of your contract. You would need a local attorney to review the contract.

 

[Legalquestion1234]

No, the option of purchasing an extended warranty was not in writing but both the salesperson and manager together stated it to my husband and myself.

 

[justalayman]

Proving such a statement is problematic.

What if they defend your claim with their claim they stated:

I think you can get an extended warranty from the manufacture

Or

You can contact the manufacturer about an extended warranty


It’s also possible the dealer wasn’t aware of the rental car history or that the manufacturer didn’t provide such warranties on rental cars.

and not the payout amount or depreciation value.

Can you explain what you are referring to in that sentence?

 

[Legalquestion1234]

Proving such a statement is problematic.

What if they defend your claim with their claim they stated:

I think you can get an extended warranty from the manufacture

Or

You can contact the manufacturer about an extended warranty


It’s also possible the dealer wasn’t aware of the rental car history or that the manufacturer didn’t provide such warranties on rental cars.





Can you explain what you are referring to in that sentence?

I am also concerned that since we do not have the extended warranty statement in writing, we may not have a leg to stand on.

To further elaborate they asked us if we were interested in another vehicle. There was one that was located at the manufactures company that seemed comparable to the one purchased, maybe $1000 more than what we paid for ours. But, the original dealership wanted to give us the payout amount that they owe on the vehicle, which is where the $58,000 figure towards the new vehicle not the total purchase price.