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My insurance company is Mercury Insurance Group. My adjuster has been extremely rude and not helpful throughout this insurance claim process. This is my first home purchase and because of the storms in California during February 2017- I had several leaks from my roof that turned to mold throughout my home. In all, I had a contractor come out and over several months fix the damages since there was no funds provided. The insurance adjuster initially only covered 3000 out of a preliminary 50000 estimate. It has taken 7 months to get my house to normal, but I still have a few projects that are still incomplete because my insurance company is been dragging their feet to help pay for the damages. I really need help, I'm exhausted and just want my home to be back for the way it was prior to the storm.
My insurance company is Mercury Insurance Group. My adjuster has been extremely rude and not helpful throughout this insurance claim process. This is my first home purchase and because of the storms in California during February 2017- I had several leaks from my roof that turned to mold throughout my home. In all, I had a contractor come out and over several months fix the damages since there was no funds provided. The insurance adjuster initially only covered 3000 out of a preliminary 50000 estimate. It has taken 7 months to get my house to normal, but I still have a few projects that are still incomplete because my insurance company is been dragging their feet to help pay for the damages. I really need help, I'm exhausted and just want my home to be back for the way it was prior to the storm.
