dickneedsadvice
Member
A customer purchased product from an online merchant.
The product went on sale after the purchase.
The customer called the merchant and got a price reduction on the product.
Subsequently, the customer decided that they did not want the product.
They went into a physical location of the online merchant and returned the product.
The merchant refunded the original price of the product to the customer (effectively, the customer received more money than they paid to buy the product, because they got the original price as well as the price reduction back from the merchant). The customer did not notify the merchant of this fact.
Is this considered fraud? Does the customer have any liability in this?
Will appreciate a lawyer's advice.
Thank you.
The product went on sale after the purchase.
The customer called the merchant and got a price reduction on the product.
Subsequently, the customer decided that they did not want the product.
They went into a physical location of the online merchant and returned the product.
The merchant refunded the original price of the product to the customer (effectively, the customer received more money than they paid to buy the product, because they got the original price as well as the price reduction back from the merchant). The customer did not notify the merchant of this fact.
Is this considered fraud? Does the customer have any liability in this?
Will appreciate a lawyer's advice.
Thank you.