Defamation and Privacy laws violated?

[CdwJava]

The guy that recorded the filthy-mouthed conversation that was bellowing out of the mic was not being a jerk.

Posting it online was a jerk move.

 

[Just Blue]

Posting it online was a jerk move.

Totally disagree.

 

[CdwJava]

I disagree. He could have easily said “excuse me but your mic is on” that simple. In stead he found it to be entertaining, and furthermore took advantage of the situation by posting it on social media.
What do you think the ramifications are going to be for the girl who’s conversation was exploited all over the internet? Forget about the topic discussed, that’s moot

What he COULD have done is not the same thing as what he could LEGALLY do.

 

[CdwJava]

Totally disagree.

That's fine. But, I think it was a dick move to post someone's mouthy meltdown online. Why? What was the point? Other than a few likes and giggles for the poster, there was no point to it.

There are a number of people that seem to get off on posting other people's crap online. I don't get it. Other than some sense of making themselves feel better, what's the point? If the poster wanted to make a difference, perhaps going to the management and showing the video would have been the way to proceed.

 

[CdwJava]

Interesting, this conversation she had offends you. You are placing your faith before anything else. That is very interesting, and close minded.

What has "faith" got to do with it? I have not seen the video so I cannot hear what was said.

But, it's not a matter of faith whether a recording is lawful or not, it's a matter of law.

 

[Just Blue]

Interesting, this conversation she had offends you. You are placing your faith before anything else. That is very interesting, and close minded.

My faith? Are you implying that some Christian Moral Agenda of mine is at play? Truly? Perhaps like most people I don't like getting an earful of foul language when ordering a meal.

 

[Just Blue]

It’s not about me, although it’s on my thread so technically it was introduced to me via social media.

I believe many people would benefit from a valid response

I would also like to point out that although you began the thread it belongs to FreeAdvice.

 

[HRZ]

IF some customer service person was engaged in a private conversation with a friend about something inappropriate while on company time /premises and while providing service to customer ..I would hope the service person is fired for cause plus as an idiot .

 

[Zigner]

Isn't it ironic that the OP is so upset that the customer would post such a recording online, yet the OP had no problem sharing it?

 

[Just Blue]

Isn't it ironic that the OP is so upset that the customer would post such a recording online, yet the OP had no problem sharing it?

It IS ironic! I know I never would have seen this video if not for OP sharing.

 

[cbg]

I was too late to see the video, but it's fairly clear from the discussion what happened. So just in case it isn't clear by now:

1. Posting the video was NOT defamation.
2.) Posting the video did NOT violate any privacy laws.
3.) If the employee who was having a personal conversation in a place and at a time when it could be overheard, let alone recorded, by a customer is fired for it, she will NOT have any legal recourse with the possible exception of collecting unemployment (and even that is doubtful).
4.) Yes, it was rude to post the video on social media. It was NOT illegal, and any consequences the employee suffers for it are her own fault. She shouldn't have been having that kind of conversation at work in the first place, particularly not where she could be overheard by customers.

If she worked for me, she wouldn't even have finished out her shift. She'd have been told to collect her personal belongings, clock out and permanently leave the premises approximately fifteen seconds after I got wind of what happened.