My replies will be preceded by this --------mark.
No, it doesn't. There is more than one possible reason for the failure.
----Such as?
You were told that SOMETIMES it can detach if the surface was not properly prepared...but you were not told that's definitely what happened TO YOU.
----Than tell me what definitely happened to me. Western Dental has never offered any alternative explanation.
They can just as convincingly claim that it detached because you bit down on something that you should not have been biting on and not taking proper care of your braces.
---They would need proof. They may claim that, but it would do them no service since there is a complete lack of evidence. HOWEVER, I actually did speculate about this. One of their girls working at reception told me that I could eat peanuts and popcorn. I did in fact have some peanuts. So, it is hypothetically possible that my having eaten peanuts could have weakened the cement by placing pressure on the chain. Supposing this to be the case, we can assign blame on the incompetent reception girl who gave me bad information. When I informed Western Dental that this girl had given me incorrect information, they were displeased with her and wanted to know who it was.
Both your claim and their claim would be pure speculation, and because you have no objective evidence proving that your theory is correct and theirs is not, the judge would have to find in favor of the defendent.
--I am not offering a theory. The evidence for my case is the fact that the chain detached, and that Western Dental has already admitted this by offering to repeat the process for free, or to reimburse me the money --neither of which they have done. Again, if we look at your your argument analogically, it would suggest that except for eye-witness testimony, there is no evidence. Except for the murderer with the gun in his hand, who has admitted to the murder, there is no concrete evidence.
That they offered to re-do it for free just means they were attempting to provide good customer service. It is absolutely not admissible evidence of any wrongdoing on their part. So basically you've got nothing. They offered to do it for free, you CHOSE to go elsewhere and so incur the extra cost.[/QUOTE]
--No, they referred me out to another oral surgeon because their new oral surgeon did not feel comfortable repeating the procedure.