Hello. I have been going to a dental clinic since last year and they recently changed the primary dentist. The previous dentist was in-network and the new dentist is out-of-network with my insurance. I only found out that the dentist is not in-network after receiving the claim from my insurance.
The clinic did not notice it at all and estimated the cost based on in-network provider. I have paid the amount they charged me for.
I contacted them recently and they now are aware of the problem. They said they did not know that this is out-of-network for my insurance (although I used the same insurance since last year). They have a copy of my insurance card.
What should I do in this case? Am I responsible to pay the balance?
Thanks!
The clinic did not notice it at all and estimated the cost based on in-network provider. I have paid the amount they charged me for.
I contacted them recently and they now are aware of the problem. They said they did not know that this is out-of-network for my insurance (although I used the same insurance since last year). They have a copy of my insurance card.
What should I do in this case? Am I responsible to pay the balance?
Thanks!