I purchased a vehicle in August. Had a collision in October. It was going fine, filed a claim with my insurance, was getting fixed by an auto body shop. Then I got an call from my insurance, about frame damage. Apparently the car had frame damage, and the reason they knew that was it was welded and painted over. The insurance stopped work on the car once they found frame damage, and told us to contact the dealer. The body shop suggested we contact the dealer as well because it was evident the car had frame damage, due to evident welding, paint, and crush zones on the frame. I contacted the dealership, there response was : they ran a carfax so there was no indication of collision damage. Thats it. And I was like okay, but I have proof that we were sold a car with structural damage, therefore I bought it as a total loss car. Basically, he was like I'm telling you our dealership would never sell a structural damaged car because we checked our carfax. My point was that yes "you" weren't aware but there is evidence the car you sold us has structural damage.
At this point I do not know what to do, or if I even have the right to get some form of reimbursement from the dealership.
At this point I do not know what to do, or if I even have the right to get some form of reimbursement from the dealership.
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