I purchased an aftermarket extended warranty for my used motorcycle, 2016 HD. Just a couple days after the warranty arrived I had a breakdown and took it to the dealer as required. Also as required I emailed because it was less that 30 days since the purchase of the warranty. The dealership stated the repairs which need to be done and I contacted the warranty contact. The claim was denied due to the it being less than 30 days and/or 300 miles on the vehicle. No where in the signed extended service agreement does it state this is a stipulation. When I asked for clarification I was referred to the website section stating:
30-Day and 300 Mile Elimination Period
If your current motorcycle is out of coverage and now purchasing extended coverage from Discount ESP, no claims can be made for 30 days and 300 miles, whichever is greater.
Although in the representatives admission this is not in the contract. They say it is to prevent "preexisting conditions" from being claimed. The only reference to the warranty taking effect is in the Tire and Wheel optional coverage, which I added that states:
This coverage begins on the Date of Sale and expires according to the term selected.
If it is not in the contract can they enforce the 30 day/300 mile stipulation?
30-Day and 300 Mile Elimination Period
If your current motorcycle is out of coverage and now purchasing extended coverage from Discount ESP, no claims can be made for 30 days and 300 miles, whichever is greater.
Although in the representatives admission this is not in the contract. They say it is to prevent "preexisting conditions" from being claimed. The only reference to the warranty taking effect is in the Tire and Wheel optional coverage, which I added that states:
This coverage begins on the Date of Sale and expires according to the term selected.
If it is not in the contract can they enforce the 30 day/300 mile stipulation?
