TaterSalad
Junior Member
Nebraska
I have a couple of questions about our current situation that I'm hoping someone can answer.
Scenario: Our company recently terminated an employee after he had a dispute with the owner. Since his termination, he has taken to our business Facebook page posting a negative review, created a false Facebook account to post a 2nd negative review, had his girlfriend post a negative review (or posted it on her account), and responded to another customer's legitimate positive review....ALL of these posts containing defamatory statements about our business and our employees. This leads me to the following questions:
1) I've been told to get in touch with the Nebraska Attorney General in order to have any hope of having these statements removed from our Facebook page. Is this my best course of action? I've reported the posts to Facebook, but I know they rarely take any action.
2) Our business has a Social Media Contract that all employees sign which outlines unacceptable use of social media while they are employed. Is there a way we could amend this contract going forward that might deter terminated employees from posting such statements on any of our business social media pages? I have a feeling that would probably be overstepping the free speech line, but I figure it's worth asking.
I have a couple of questions about our current situation that I'm hoping someone can answer.
Scenario: Our company recently terminated an employee after he had a dispute with the owner. Since his termination, he has taken to our business Facebook page posting a negative review, created a false Facebook account to post a 2nd negative review, had his girlfriend post a negative review (or posted it on her account), and responded to another customer's legitimate positive review....ALL of these posts containing defamatory statements about our business and our employees. This leads me to the following questions:
1) I've been told to get in touch with the Nebraska Attorney General in order to have any hope of having these statements removed from our Facebook page. Is this my best course of action? I've reported the posts to Facebook, but I know they rarely take any action.
2) Our business has a Social Media Contract that all employees sign which outlines unacceptable use of social media while they are employed. Is there a way we could amend this contract going forward that might deter terminated employees from posting such statements on any of our business social media pages? I have a feeling that would probably be overstepping the free speech line, but I figure it's worth asking.