What is the name of your state? CA
Hi. I was notified that my D.L. was going to be suspended, due to not paying a child support order that I had no idea even existed. I explained that it was, in fact, me that had been financially responsible for my daughter's support, so how is it possible that I should be ordered to pay Solano County also. The worker and I argued the issue for quite awhile, and finally, I just told her that I wanted to speak to her supervisor. First, she told me that she didn't have a supervisor. I insisted that there must be someone who is over her! This is what she told me:
"It doesn't matter what you say! It doesn't matter who you talk to! There is no one that can change the fact that you owe us this money! There's nothing you can do to get out of it!"
So, I stopped arguing with her. I couldn't afford to make the payments (that I didn't rightly owe), and I lost my Driver's License, and soon after, my job, for not having a valid Driver's License.
A few years went by, and my wife finally took a chance and wrote to a Solano County Judge, and tried to explain our situation, hoping that maybe he might be able to do something about it. He wrote back, telling us that it wasn't legal or ethical for him to hear the facts of the case from us in the form of a letter. He forwarded our letter to the Dept. of Child Support Services, and suggested that we should be dealing with them instead. (These were the ones who we were complaining about to begin with!) But, he also told us that if we had any disputes, that we should go to the Facilitator's Office, and they would help us!
When I finally got ahold of someone in that office, and I explained the situation to them, they told me that it was the Child Support Services responsibility, not preference, to refer us to them if we had any disputes concerning our case!
So, I filed a Request for Complaint Resolution, and here's what they stated in their response:
"Based on the entire case history and the numerous conversations with the complainant, failure to refer him to the Family Law Facilitator is not appropriate for the complaint resolution process, therefore, no action is necessary at this time."
My question to you, is, "Isn't the referral to the Family Law Facilitator not only appropriate, but actually standard procedure during the complaint resolution process?"
I'm requesting a State Hearing, and I'd like to be able to show some sort of statute, or by-law, or code which states that in the event of a dispute with respect to a child support order, it is the Department of Child Support Services responsibility to refer me to the Family Law Facilitator. Can you please advise me where to look for this? Thanks for any help that you might offer.
Aaron Owens
[email protected]
510-420-1811
Hi. I was notified that my D.L. was going to be suspended, due to not paying a child support order that I had no idea even existed. I explained that it was, in fact, me that had been financially responsible for my daughter's support, so how is it possible that I should be ordered to pay Solano County also. The worker and I argued the issue for quite awhile, and finally, I just told her that I wanted to speak to her supervisor. First, she told me that she didn't have a supervisor. I insisted that there must be someone who is over her! This is what she told me:
"It doesn't matter what you say! It doesn't matter who you talk to! There is no one that can change the fact that you owe us this money! There's nothing you can do to get out of it!"
So, I stopped arguing with her. I couldn't afford to make the payments (that I didn't rightly owe), and I lost my Driver's License, and soon after, my job, for not having a valid Driver's License.
A few years went by, and my wife finally took a chance and wrote to a Solano County Judge, and tried to explain our situation, hoping that maybe he might be able to do something about it. He wrote back, telling us that it wasn't legal or ethical for him to hear the facts of the case from us in the form of a letter. He forwarded our letter to the Dept. of Child Support Services, and suggested that we should be dealing with them instead. (These were the ones who we were complaining about to begin with!) But, he also told us that if we had any disputes, that we should go to the Facilitator's Office, and they would help us!
When I finally got ahold of someone in that office, and I explained the situation to them, they told me that it was the Child Support Services responsibility, not preference, to refer us to them if we had any disputes concerning our case!
So, I filed a Request for Complaint Resolution, and here's what they stated in their response:
"Based on the entire case history and the numerous conversations with the complainant, failure to refer him to the Family Law Facilitator is not appropriate for the complaint resolution process, therefore, no action is necessary at this time."
My question to you, is, "Isn't the referral to the Family Law Facilitator not only appropriate, but actually standard procedure during the complaint resolution process?"
I'm requesting a State Hearing, and I'd like to be able to show some sort of statute, or by-law, or code which states that in the event of a dispute with respect to a child support order, it is the Department of Child Support Services responsibility to refer me to the Family Law Facilitator. Can you please advise me where to look for this? Thanks for any help that you might offer.
Aaron Owens
[email protected]
510-420-1811