handcrafter
Junior Member
What is the name of your state (only U.S. law)? OR
Over a year ago I requested more info from a company called K-12 that says they work with public schools as an alternative to institutional education. My daughter was painfully shy, and so homeschooling sounded like a good idea. She has since been diagnosed with autism, and so we are still working with the public school itself and she is homeschooled with in-school therapy.
Anyway soon after their first call, I let them know we weren't interested and what had happened. Since then, they've continued calling at least every few days, sometimes are late as 10pm. Since it takes a few hours to go through my daughter's bedtime routine, a loud ringing means starting over. Unfortunately with one death in the family and two more very very sick, just shutting the phone off for a few hours doesn't work. So the phone ringing at 10, a couple hours into her routine, means she won't be in bed until about 1am. Any parent with an autistic child will understand how strict some autistic children will enforce their routines.
I have told K-12 at least a dozen times to stop calling, and have sent two letters, and they will not. It took me over 10 minutes to get to speak with a manager with a tier 1 rep insisting my identity needed to be verified. It took so long because I refused to give personal information aside from my name and phone number, the only information I ever gave. My ID number and a credit card shouldn't be needed! He finally transferred me when I told him to "get me a goddamned manager right now," and he told me I had no right to swear, and I told him I have a first article right to freedom of speech. He tried accusing me of violating his same right by swearing. Yeah, somehow me saying words of my choice violates someone else's freedom of speech. I wouldn't go through a system with such uneducated employees.
So I finally got to a manager, and he wouldn't remove my number, stating that I requested information, and it's their obligation to see that I get it. I told him I had it and can not use the services they offer with an autistic child. He reiterated that my information will not be removed. You can bet I got angry after about fifteen minutes of that run-around. I told him he had no choice or right to call me, and he said, "Yes, I do," and hung up. About an hour later I got a robocall from K-12, "You requested information, please call us at blah blah blah." Either that was a strange coincidence, or he set that up.
Like I said, I've dealt with this at least every three days for over a year and have told them at least a dozen times to stop calling. I sincerely do not have the money to get into sending certified letters (I've had to cut back my hours as my daughter's needs became more demanding, so ever dollar in this household is budgeted), or hiring attorneys. Changing phone numbers would be a bad idea with all the medical stuff going on in the family and how easy it would be to overlook someone needing an updated phone number as a matter of medical or my daughter's education. At the same time, I'm really frustrated at all the calls.
What else can I do to make them stop?
Over a year ago I requested more info from a company called K-12 that says they work with public schools as an alternative to institutional education. My daughter was painfully shy, and so homeschooling sounded like a good idea. She has since been diagnosed with autism, and so we are still working with the public school itself and she is homeschooled with in-school therapy.
Anyway soon after their first call, I let them know we weren't interested and what had happened. Since then, they've continued calling at least every few days, sometimes are late as 10pm. Since it takes a few hours to go through my daughter's bedtime routine, a loud ringing means starting over. Unfortunately with one death in the family and two more very very sick, just shutting the phone off for a few hours doesn't work. So the phone ringing at 10, a couple hours into her routine, means she won't be in bed until about 1am. Any parent with an autistic child will understand how strict some autistic children will enforce their routines.
I have told K-12 at least a dozen times to stop calling, and have sent two letters, and they will not. It took me over 10 minutes to get to speak with a manager with a tier 1 rep insisting my identity needed to be verified. It took so long because I refused to give personal information aside from my name and phone number, the only information I ever gave. My ID number and a credit card shouldn't be needed! He finally transferred me when I told him to "get me a goddamned manager right now," and he told me I had no right to swear, and I told him I have a first article right to freedom of speech. He tried accusing me of violating his same right by swearing. Yeah, somehow me saying words of my choice violates someone else's freedom of speech. I wouldn't go through a system with such uneducated employees.
So I finally got to a manager, and he wouldn't remove my number, stating that I requested information, and it's their obligation to see that I get it. I told him I had it and can not use the services they offer with an autistic child. He reiterated that my information will not be removed. You can bet I got angry after about fifteen minutes of that run-around. I told him he had no choice or right to call me, and he said, "Yes, I do," and hung up. About an hour later I got a robocall from K-12, "You requested information, please call us at blah blah blah." Either that was a strange coincidence, or he set that up.
Like I said, I've dealt with this at least every three days for over a year and have told them at least a dozen times to stop calling. I sincerely do not have the money to get into sending certified letters (I've had to cut back my hours as my daughter's needs became more demanding, so ever dollar in this household is budgeted), or hiring attorneys. Changing phone numbers would be a bad idea with all the medical stuff going on in the family and how easy it would be to overlook someone needing an updated phone number as a matter of medical or my daughter's education. At the same time, I'm really frustrated at all the calls.
What else can I do to make them stop?