What does the bank say about the disappearing statements?
So this is all due to a one time overpayment by the SSA caused by death? And SSA has recouped their funds? This has resulted in your account being overdrawn by the amount of $2,000?
The bank has yet to address the issue. I have evidence of everything. I have all the corrospondence with the bank and what they told me. I have all the corrospondece with the funeral home and the statement of death that shows the incorrect social they got from hospice, the death certficate, the fax from the day the application for the death certificate was made, and the paperwork filled out when I first returned to the country, I have screenshots of my account that shows all the history is gone, I have screenshots of the deposits that showed and are now gone, I have screenshots where the bank debit'd 1099$ and then credit'd the next day, I have the notes they kept that says to keep my account open.
What I don't have that I have asked for is to know why my account history was erased. A copy of the letter or email sent to the bank requesting the 2 & 3rd check be sent back. When Social Security was alerted on June 26th the bank claims that the death wasn't reported until July 3rd and that is when July's check was sent back.
Then Aug 29th the bank claims that social security reached out to them again and asked for may & june's check to be sent back. Yet the printout I have shows that they didn't send the checks back until Nov. 23rd and that my balance prior to Nov 23rd was only -121$. The bank wont even acknowledge that I asked for the proof that the social security asked for them back.
The bank's entire base for claim for all of this is that they are trying to say that I concealed my father's death to get his money. Yet, I was in the U.K on layover flights when my father passed away. I was able to recieve the call from hospice saying they made notifications. Once I was in Lebanon I got a Leabanese SIM card because its difficult to find a calling card that will give you long distance to the U.S so I use the sim card for internet and communicate through whatsapp along with 98% of Lebanon, so i had no way to reach social security to confirm and I had no reason to believe the nurse would be untruthful ( she wasn't they just had the wrong social)
Not to mention that the teller that was my good friend was made aware of my father's passing maybe an hour after I talked to hospice. I didn't have the debit card nor access to online banking so when my father's check came April 30th she withdrew the funds to give to my ex-husband to bills which I didn't realize he wasn't entitled to that check, she also asked to borrow maybe 60$ from the account. She didn't qestion why it came in and her boss told her that there was nothing they could do until the death certificate came in.
When I returned home May 27th, I was overwhelmed I really thought my husband would be able to come home with me instead we had to start the USCIS process, my mom is very sick she went on hospice not to long after and alot of stuff but I contacted the funeral home and they had kept my dad's body in storage for an entire month he kept telling me if i paid up the debt he would get my mom my dad's social security, the death benefit, he would reverse the 2700$ in storage fees, get me the death certificate and I wasn't thinking that we already did the notifcation process and what not so I asked him who does notifications and he said that he will take care of all of it. He sent papers we signed them and I thought it was handled.
My dad's check came on June 1st and I was thinking that it was the end of May ( I was mentally in a bad place trying to handle everything) so i paid my father's cremation and what not my teller friend asked to borrow 80$ I didn't think anything of it. until July
July 1st his check posted early and I called my friend at the bank and asked her why and she said most likely it was a mistake and it would be sent back mondy, I said ok cool well my father and I had that account for 2 years, his checks, my checks, and a ton of stuff was set to autodraft so by monday half of his check had been taken with autodraft. that was when the bank called me to come up there and talk to the bank president. They told me to make a payment plan. They didn't send the check back the 3rd. They place a freeze on the account but then called me when i got to work and told me a hold had been placed for fraud and I was like no its for social security, she was like whatever i need to know what transactions are yours so i can push them through i was at work and in shock kinda so i was like i guess all of them, she said ok pushed them through and then sent the check back a few days later.
Just the one check that was all social security asked for.
When they sent the check back in July my account was overdrafted 1200$. I made an immdiate 300$ payment and was paying that amount down each week. Until Aug 11th when I started getting overwhelmed with bills they told me to make small payements to show I was trying and it would be fine. Aug 29th they said that soical security came back and asked for May and June's check back as well. However I had hooked my account to a 3rd party app varo to continuue to make the payments and it didn't reflect two checks going back.
The bank never contacted me again. it wasnt until after i got released on bond and got back into my account, and the manager had sent me a print out of 4 transactions I noticed that the checks went back Nov. 23rd
I have no idea and no way to know if soical security actually requested those checks or what but if i believe the bank then ssa is paid and I am only dealing with the bank