d_cavanaugh
Member
We paid $2164 for a VRBO rental in Chicago, IL for a business trip meant to be 12 nights. The first day we discovered the place was in poor condition, and that night discovered the bed bugs. The next morning we had to leave; the place was uninhabitable. The owner was completely uncooperative; she even refused the presence of bed bugs despite our photo evidence.
VRBO took three months of contemplation to eventually decide to give us only $147 dollars of it, which was the portion we paid to them. They said that's all they could do. They also would not give me any more information about the property owner to facilitate taking her to court.
Therefore, the only way to serve her a subpoena would be at the address of the rental property, because that is the only address I have for her. I'm not even sure if I have her real name. Friends have urged me to take her to small claims court for Cook County, but I'm worried about spending money on that when I don't know what chances I have here of getting my 2000 back.
VRBO took three months of contemplation to eventually decide to give us only $147 dollars of it, which was the portion we paid to them. They said that's all they could do. They also would not give me any more information about the property owner to facilitate taking her to court.
Therefore, the only way to serve her a subpoena would be at the address of the rental property, because that is the only address I have for her. I'm not even sure if I have her real name. Friends have urged me to take her to small claims court for Cook County, but I'm worried about spending money on that when I don't know what chances I have here of getting my 2000 back.